Chicago Conrad, Chicago, Service

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Rank

1st

Out of 415

Chicago Conrad	Average Price: $322 Check Rates

Hotel Class:

521 North Rush Street at Michigan Avenue

Chicago, 60611 View map

4-Star Hotel Rank: 1 of 39
Average review rating: 4.37

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (68) , MyTravelGuide (20) , Travelocity (8) , TripAdvisor (1143) , YahooTravel (10)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (98) bar (195) bath (70) bathroom (344) bed (235) bill (26) breakfast (275) charge (42) check in (127) check out (27) closet (24) complimentary (68) concierge (95) cost (39) deal (46) decor (32) dinner (69) downtown (104) fitness center (21) food (141) front desk (194) gym (22) hotel (1720) housekeeping (56) lobby (194) location (751) lunch (33) manager (23) money (44) parking (95) pillow (204) pool (32) price (131) rate (96) recommend (177) restaurant (355) room (1592) room service (84) service (441) shower (186) staff (612) street (161) suite (131) towel (48) tub (117) valet (31) value (59) view (181) walk (173) wireless (43)

Service

Appears in 441 comments.

96% wrote positive comments about service

The following words were used in comments with Service:
best (17) breakfast (42) comfortable (23) customer (18) desk (18) excellent (62) food (21) friendly (39) good (58) great (85) helpful (19) hotel (100) location (50) nice (36) night (24)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. This property offer great service & excelent location for tourism and pleasure.

"Great option " Read full review on TripAdvisor 5/23/2012 Vote

2. The service was friendly and daily housekeeping was thorough.

"Great Location! " Read full review on TripAdvisor 5/22/2012 Vote

3. We have enjoyed the hotel and the great service before so we were expecting just a repeat of good service, etc.It was a very pleasant surprise to be recognized and welcomed back warmly by several employees and to enjoy Eddie's 'Special-Secret' cocktail.

"New Secret " Read full review on TripAdvisor 5/22/2012 Vote

4. Beautiful hotel, top notch service, great king size room, outstanding bath.

"Highly recommend " Read full review on TripAdvisor 5/11/2012 Vote

5. The concierege/bell persons at the street level were also very good - professional, courteous, very quick in their service, etc. The hotel is not cheap, but with advance booking and pre-paid we were able to get a good deal at $195pn for rooms with two double beds and two adults.

"Excellent hotel, good value with pre-paid rate " Read full review on TripAdvisor 5/7/2012 Vote

6. Service was outstanding.

"Perfect location, superb staff at the Conrad Hilton " Read full review on TripAdvisor 5/7/2012 Vote

7. The service at checkin and during my stay was flawless.

"Felt right at home here " Read full review on TripAdvisor 5/1/2012 Vote

8. Really superior service.

"Classy "old school" place, great location " Read full review on TripAdvisor 4/27/2012 Vote

9. Breakfasts (the only meals we had) were very tasty with good service, though a tad slow at times.

"Classy "old school" place, great location " Read full review on TripAdvisor 4/27/2012 Vote

10. Luis in the bar/restaurant is terrific and his smiling face and happy, quick service manner was outstanding.

"Excellent Stay, special staff " Read full review on TripAdvisor 4/24/2012 Vote