Chicago Conrad, Chicago, Front Desk

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Rank

1st

Out of 415

Chicago Conrad	Average Price: $322 Check Rates

Hotel Class:

521 North Rush Street at Michigan Avenue

Chicago, 60611 View map

4-Star Hotel Rank: 1 of 39
Average review rating: 4.37

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (68) , MyTravelGuide (20) , Travelocity (8) , TripAdvisor (1143) , YahooTravel (10)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (98) bar (195) bath (70) bathroom (344) bed (235) bill (26) breakfast (275) charge (42) check in (127) check out (27) closet (24) complimentary (68) concierge (95) cost (39) deal (46) decor (32) dinner (69) downtown (104) fitness center (21) food (141) front desk (194) gym (22) hotel (1720) housekeeping (56) lobby (194) location (751) lunch (33) manager (23) money (44) parking (95) pillow (204) pool (32) price (131) rate (96) recommend (177) restaurant (355) room (1592) room service (84) service (441) shower (186) staff (612) street (161) suite (131) towel (48) tub (117) valet (31) value (59) view (181) walk (173) wireless (43)

Front desk

Appears in 194 comments.

90% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (32) great (13) helpful (41) hotel (15) housekeeping (16) lobby (8) need (6) nice (7) professional (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. From the doormen and front desk people, to the 'extras' fresh coffee and tea in the lobby, lemonade on ice available after a long day of walking, robes, complimentary room bottled water, free wi-fi, awesome room and soaking tub and shower, the location was also perfect- we walked to almost everything and what we couldn't walk to , the CTA was convenient to the hotel.

"Looking forward To returning to the Conrad Chicago. " Read full review on TripAdvisor 4/8/2012 Vote

2. The staff was very, very welcoming at the front desk.

"An incredible experience at an excellent value " Read full review on TripAdvisor 4/5/2012 Vote

3. The bed was very comfortable, and everyone we encountered, from the front desk to room service, was very friendly and accommodating.

"Expected Luxury but Minor Issues Impact Enjoyment " Read full review on TripAdvisor 4/5/2012 Vote

4. Courteous front desk upgraded my room and provided the room upon arrival even though we arrived at 9:00am.

"Very nice " Read full review on TripAdvisor 3/28/2012 Vote

5. With the exception of the man at the front desk at 6pm on Friday the 24th, it was a lovely stay.

"Great location, nice stay " Read full review on TripAdvisor 2/27/2012 Vote

6. What a great surprise when the front desk associate checking me in said he could check me in right then.

"So sad to leave the Conrad " Read full review on TripAdvisor 2/3/2012 Vote

7. Front desk staff is friendly and helpful.

"No frills but solid especially for business travel. " Read full review on TripAdvisor 11/20/2011 Vote

8. I have to say the front desk staff was great the whole time.

"Great stay for business and anniversary " Read full review on TripAdvisor 11/4/2011 Vote

9. I had an issue with the key to my room not working so went back to front desk to get it resolved and was almost forced to take, in a good way!, an amenity to make up for the inconvenience.

"Conrad 10/2011 " Read full review on TripAdvisor 10/24/2011 Vote

10. Elroy on the front desk was extremely helpful as well as the concierges--I can't remember the two ladies names.

"Another wonderful stay " Read full review on TripAdvisor 10/13/2011 Vote