Amalfi Hotel Chicago, Chicago, Front Desk

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Rank

22nd

Out of 415

Amalfi Hotel Chicago	Average Price: $264 Check Rates

Hotel Class:

20 West Kinzie Street

Chicago, 60610 View map

3-Star Hotel Rank: 9 of 73
Average review rating: 4.45

OpinionWell Value Index: 7

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (74) , MyTravelGuide (139) , Travelocity (24) , TripAdvisor (681) , YahooTravel (55)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (60) bar (159) bath (23) bathroom (134) bed (116) breakfast (574) charge (25) check in (83) check out (33) complimentary (118) concierge (42) cost (24) deal (37) decor (36) dinner (42) downtown (105) fitness center (12) food (107) front desk (77) gym (15) hotel (1292) housekeeping (24) lake (21) lobby (108) location (466) lunch (11) maid (12) manager (24) money (38) parking (38) pillow (36) price (123) rate (69) recommend (112) restaurant (218) room (985) room service (28) service (160) sheets (13) shower (77) staff (431) street (117) suite (45) towel (28) valet (16) valet parking (15) value (64) view (99) walk (182) wireless (54)

Front desk

Appears in 77 comments.

70% wrote positive comments about front desk

The following words were used in comments with Front desk:
accommodating (4) bellman (3) clean (3) concierge (4) desk (78) free (4) friendly (12) helpful (16) hotel (4) maid (3) nice (9) night (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Front desk staff was very professional, smart, and helpful.

"Smart staff/ good location " Read full review on TripAdvisor 2/13/2012 Vote

2. The front desk also provides helpful and knowledgeable concierge service.

"One of my favorites in Chicago " Read full review on TripAdvisor 2/12/2012 Vote

3. WERE WE ATE:1st night: The first night we ate at Lou Malnati's pizzeria and if you inquire at the front desk they will give you a coupon for a free appetizer.

"Excellent Hotel!!! " Read full review on TripAdvisor 1/7/2012 Vote

4. If you ask at the front desk they will give you free water bottles wich are just the perfect size to fit in a purse or large jacket pocket.

"Excellent Hotel!!! " Read full review on TripAdvisor 1/7/2012 Vote

5. This is an unpretentious hotel that does everything to make you feel comfortable from the doorman to the front desk.

"I love this hotel " Read full review on TripAdvisor 12/4/2011 Vote

6. Front desk staff are amazing, very helpful.

"I highly recommend the Amalfi " Read full review on TripAdvisor 8/30/2011 Vote

7. The front desk people were nice and checked me in quickly.

"Great Experience " Read full review on TripAdvisor 7/27/2011 Vote

8. Try the cookies at the front desk, they are delicious.

"I loved the location! " Read full review on TripAdvisor 7/9/2011 Vote

9. Arriving at the Amalfi slightly after midnight the front desk personnel were pleasant, upbeat and friendly.

"Upscale Delight For This Country Girl " Read full review on TripAdvisor 5/26/2011 Vote

10. Otherwise the front desk was very nice and valet was helpful getting cabs.

"Great " Read full review on TripAdvisor 5/7/2011 Vote