Amalfi Hotel Chicago, Chicago, Concierge

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Rank

22nd

Out of 415

Amalfi Hotel Chicago	Average Price: $264 Check Rates

Hotel Class:

20 West Kinzie Street

Chicago, 60610 View map

3-Star Hotel Rank: 9 of 73
Average review rating: 4.45

OpinionWell Value Index: 7

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (74) , MyTravelGuide (139) , Travelocity (24) , TripAdvisor (681) , YahooTravel (55)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (60) bar (159) bath (23) bathroom (134) bed (116) breakfast (574) charge (25) check in (83) check out (33) complimentary (118) concierge (42) cost (24) deal (37) decor (36) dinner (42) downtown (105) fitness center (12) food (107) front desk (77) gym (15) hotel (1292) housekeeping (24) lake (21) lobby (108) location (466) lunch (11) maid (12) manager (24) money (38) parking (38) pillow (36) price (123) rate (69) recommend (112) restaurant (218) room (985) room service (28) service (160) sheets (13) shower (77) staff (431) street (117) suite (45) towel (28) valet (16) valet parking (15) value (64) view (99) walk (182) wireless (54)

Concierge

Appears in 42 comments.

93% wrote positive comments about concierge

The following words were used in comments with Concierge:
clean (3) desk (5) experience (3) good (4) great (5) helpful (10) hotel (3) liked (3) location (3) perfect (2) reception (2) recommend (4) restful (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The concierge is helpful, although always busy.

"Upgraded Lounge Improves Happy Hour " Read full review on TripAdvisor 4/17/2012 Vote

2. We asked our concierge for a restaurant recommendation after our first choice was completely booked.

"Fabulous location, amenities! " Read full review on TripAdvisor 4/15/2012 Vote

3. Very nice, very helpful, from the doorman to the concierge.

"Good location, great staff, great value " Read full review on TripAdvisor 3/14/2012 Vote

4. The front desk also provides helpful and knowledgeable concierge service.

"One of my favorites in Chicago " Read full review on TripAdvisor 2/12/2012 Vote

5. Back to the Amalfi---concierge service was great.

"Corner King Suite----incredible views! " Read full review on TripAdvisor 1/23/2012 Vote

6. The doormen, bellmen, and concierge team made our stay perfect, helping us plan all events, dining and excursions.

"Professional and warm hospitality, The Amalfi is THE BEST in Chicago! " Read full review on TripAdvisor 11/13/2011 Vote

7. Check-in was easy, after I got past the massive group checking in ahead of me -- the concierge kind of threw me in the middle of them (in a good way).

"Not quite ready for prime time " Read full review on TripAdvisor 11/7/2011 Vote

8. I feel that the bellman are more welcoming and helpful than the concierge team.

"Excellent Hotel - Centrally Located to Everything, Free Breakfast and Happy Hour..What More Could You Ask For? " Read full review on TripAdvisor 9/13/2011 Vote

9. I would think that the concierge team would be more welcoming towards the guests, but I didn't feel comfortable approaching them for any question b/c they didn't look approachable, sort of like they were being bothered, so I always asked the bellmen questions.

"Excellent Hotel - Centrally Located to Everything, Free Breakfast and Happy Hour..What More Could You Ask For? " Read full review on TripAdvisor 9/13/2011 Vote

10. The Concierge was very helpful arranging a sightseeing activity.

"Great Service, Great Location, Great Deal " Read full review on TripAdvisor 7/17/2011 Vote