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Rank
122nd
Out of 676

The Milburn Hotel

Average Price: $251  
 
Hotel Class:
242 West 76th Street
New York City, 10023 View map  
3-Star Hotel Rank: 41 of 154
Average review rating: 3.87
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (5) , Expedia (28) , MyTravelGuide (1) , TripAdvisor (312) , YahooTravel (11)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 27 comments. 
The following words were used in comments with Manager:
generous (8)   helpful (3)   hotel (9)   management (28)   message (2)   new (2)   night (2)   rude (3)   staff (2)   upgraded (3)    
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1. However, when I called the hotel to tell them my findings, they had a lawyer call me back instead of the hotel manager.
Read full review   10/12/2011 Vote      
2. I asked to speak to a manager and was told he was in a meeting.
"great location, quiet room, front desk help weak " Read full review on TripAdvisor   5/1/2011 Vote      
3. )This time the staff outdid themselves:Robert, Albert and Adam were all exceedingly helpful and on the last day of our stay, when Robert, the manager, heard that our departure had been moved from late night till 3 am the following morning, he offered my daughter and myself a room for the late afternoon and evening in which we could rest.
"A wonderful place for repeated visits " Read full review on TripAdvisor   4/9/2011 Vote      
4. I subsequently e-mailed the General Manager three different times requesting a simple reply e-mail to confirm the cancellation.
"Did not stay, but terrible experience with reservation " Read full review on TripAdvisor   5/2/2010 Vote      
5. I left a message with the hotel's general manager and with the accounting office, but nobody ever returned my calls.
"Overall a good experience with some room for improvement " Read full review on TripAdvisor   1/9/2010 Vote      
6. I tried to cancel our reservation 3 days prior to arrival but neither the Concierge nor the manager with whom I spoke agreed to cancel the reservation.
"Overall a good experience with some room for improvement " Read full review on TripAdvisor   1/9/2010 Vote      
7. ) Manager Hakopian exercises NO judgment in dealing with customers and the idea of customer service is non-existent.
"Horrible Service, Rip Off & Dirty Bathrooms " Read full review on YahooTravel   1/1/2010 Vote      
8. When we spoke with Albert Mason, the manager, he began yelling at us.
"If you want to be lied to and ripped off, this is the hotel for you. " Read full review on TripAdvisor   12/14/2009 Vote      
9. When we spoke with Albert Mason, the manager, he began yelling at us.
"Take your money elsewhere " Read full review on YahooTravel   12/13/2009 Vote      
10. So I stopped by the hotel Friday morning before leaving town, and the general manager told me the matter had been turned over to accounting and to contact them.
"For a miserable experience, try the Milburn Hotel in NYC " Read full review on TripAdvisor   11/20/2009 Vote      
   
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