Aloft Baltimore Washington International Airport, Linthicum Heights, Front Desk

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OpinionWell
Rank

2nd

Out of 15

Aloft Baltimore Washington International Airport	Average Daily Rate: NA Check Rates

Hotel Class:

1741 West Nursery Road

Linthicum Heights, 21090 View map

3-Star Hotel Rank: 1 of 7
Average review rating: 5

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (10) , TripAdvisor (66)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 22 comments.

66% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (2) credit (2) desk (22) floor (3) friendly (3) music (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I learned from the front desk that Aloft held a graduation party with approximately 80 to 100 high school graduates and their friends.

"HORRIFIC EXPERIENCE " Read full review on TripAdvisor 8/1/2010 Vote

2. I talked to the front desk clerk who gretted me with an 'aloha' (that caught me off guard) and who was extremely pleasant and cooperative.

"I love the ALOFT BWI! Felt like I was in Hollywood " Read full review on TripAdvisor 5/14/2010 Vote

3. The lady at the front desk was very helpful and service oriented.

"Too trendy and loud for me. " Read full review on TripAdvisor 5/2/2010 Vote

4. Unique experience and atomsphere and excellent front desk staff.

"Open laid back atomsphere should not mean we fail to take care of details " Read full review on TripAdvisor 11/5/2009 Vote

5. I really enjoyed the up to date atmosphere and decor!the front desk staff were friendly and efficient.

"GREAT NEW PLACE " Read full review on TripAdvisor 9/28/2009 Vote

6. I was told by the front desk that I would only get clean towels, 'if someone was available to bring them to me.

"Clean your own room & we'll only give you towels if someone is around to get them for you. " Read full review on TripAdvisor 9/14/2009 Vote

7. Upon arrival at the hotel, the front desk attendant ask my name and then gave me my key card.

"Romance Getaway " Read full review on TripAdvisor 2/16/2011 Vote

8. They offer cords at the front desk.

"Trendy, Convenient and Comfortable " Read full review on TripAdvisor 10/3/2010 Vote

9. Because only one person was working they claimed they could not leave the front desk to check out the situation which left us with no sleep because the TV next door was so loud you would rather have a concert going on.

"Awesome hotel, MOST staff are helpful " Read full review on TripAdvisor 9/6/2010 Vote

10. The front desk lady informed me that the Aloft will refund $ 117.52 to my credit card and issued me a statement with that credit amount.

"HORRIFIC EXPERIENCE " Read full review on TripAdvisor 8/1/2010 Vote