Holiday Inn Express NYC Madison Square Garden, New York City, Staff

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OpinionWell
Rank

61st

Out of 676

Holiday Inn Express NYC Madison Square Garden	Average Price: $298 Check Rates

Hotel Class:

232 West 29th Street

New York City, 10001 View map

2-Star Hotel Rank: 7 of 144
Average review rating: 4.13

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (35) , Travelocity (17) , TripAdvisor (444) , YahooTravel (2)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (11) bar (22) bargain (6) bath (20) bathroom (87) bed (101) breakfast (438) charge (10) check in (60) check out (14) checkout (10) complimentary (30) concierge (10) cost (23) deal (30) dinner (11) discount (11) downtown (9) fee (7) food (75) front desk (69) gym (11) hotel (825) housekeeping (18) lobby (65) location (301) maid (8) manager (8) money (36) neighborhood (11) parking (33) patio (8) pillow (15) price (108) rate (40) recommend (75) restaurant (43) room (845) service (62) sheets (7) shower (30) shuttle (12) staff (258) street (93) towel (37) tub (7) value (48) view (21) walk (156) wireless (33)

Staff

Appears in 258 comments.

97% wrote positive comments about staff

The following words were used in comments with Staff:
clean (36) courteous (10) desk (26) extremely (11) free (12) friendly (99) good (22) great (31) helpful (111) hotel (64) location (14) new (11) nice (17) pleasant (17) polite (9) reception (13)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff was helpful.

"Good price and great location " Read full review on TripAdvisor 5/22/2012 Vote

2. No complaints here and the staff was friendly (friendlier than many NYC retail clerks I encountered during out trip) and worked efficiently.

"You know what to expect with this Express " Read full review on TripAdvisor 5/18/2012 Vote

3. Front desk staff were friendly and attentive.

"Parking Staff Took Car For Joy Ride " Read full review on TripAdvisor 5/11/2012 Vote

4. Clean room, good price, helpful staff.

"Great Location!! " Read full review on TripAdvisor 5/7/2012 Vote

5. We were awoken at 6 am by the staff shouting good morning greetings to one another down the hallway.

"Noisy and uncomfortable " Read full review on TripAdvisor 5/1/2012 Vote

6. Front desk staff were very friendly and the room was clean and very quite (if you don't open the window).

"Worth considering " Read full review on TripAdvisor 4/27/2012 Vote

7. This sad hotel has a very nice staff, very small rooms, and lumpy pillows.

"Great hotel for the Beta Club but not for me....... " Read full review on TripAdvisor 4/27/2012 Vote

8. ALL the staff we met were superb, very polite and could not have been more helpful.

"Superb find - Excellent unbeatable location " Read full review on TripAdvisor 3/26/2012 Vote

9. On the other hand, unlike several reviewers, I found the staff to be very nice and helpful.

"Poor Accomodations " Read full review on TripAdvisor 3/18/2012 Vote

10. Hotel was in a fantastic location and staff friendly and helpful.

"Will definitely be returning... " Read full review on TripAdvisor 3/14/2012 Vote