Holiday Inn Express NYC Madison Square Garden, New York City, Concierge

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OpinionWell
Rank

61st

Out of 676

Holiday Inn Express NYC Madison Square Garden	Average Price: $298 Check Rates

Hotel Class:

232 West 29th Street

New York City, 10001 View map

2-Star Hotel Rank: 7 of 144
Average review rating: 4.13

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (35) , Travelocity (17) , TripAdvisor (444) , YahooTravel (2)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (11) bar (22) bargain (6) bath (20) bathroom (87) bed (101) breakfast (438) charge (10) check in (60) check out (14) checkout (10) complimentary (30) concierge (10) cost (23) deal (30) dinner (11) discount (11) downtown (9) fee (7) food (75) front desk (69) gym (11) hotel (825) housekeeping (18) lobby (65) location (301) maid (8) manager (8) money (36) neighborhood (11) parking (33) patio (8) pillow (15) price (108) rate (40) recommend (75) restaurant (43) room (845) service (62) sheets (7) shower (30) shuttle (12) staff (258) street (93) towel (37) tub (7) value (48) view (21) walk (156) wireless (33)

Concierge

Appears in 10 comments.

100% wrote positive comments about concierge

The following words were used in comments with Concierge:
friendly (3) helpful (8) staff (5) taxi (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Concierge was nice though we felt a bit ripped-off when trying to get a taxi to the airport when he suggested renting a driver & car instead of getting a taxi.

"Nice hotel with a central location " Read full review on TripAdvisor 8/14/2009 Vote

2. The front desk and concierge were very helpful and gave great tips on where to dine and tour.

"Good Hotel " Read full review on Expedia 7/15/2009 Vote

3. The concierge was fantastic.

"Will stay at this hotel again. " Read full review on Expedia 6/2/2009 Vote

4. The staff was very helpful and friendly, especially a male concierge working the bellstand the morning we arrived.

"GREAT VALUE and GREAT LOCATION " Read full review on TripAdvisor 6/22/2008 Vote

5. The staff was very helpful and friendly, especially a male concierge working the bellstand the morning we arrived.

"2 Women Traveling Together - Very Safe and Secure Hotel " Read full review on Travelocity 6/1/2008 Vote

6. We found the front desk and concierge staff to be very helpful.

"Great deal, good location, easy trip! " Read full review on TripAdvisor 2/28/2008 Vote

7. The staff at the desk are friendly enough, and the concierge is helpful in pointing you in the right direction, helping you book tours, etc. We travel fairly extensively, but our focus is always on the city, not the hotel.

"Loved it! " Read full review on TripAdvisor 8/31/2007 Vote

8. Front desk and concierge have been a pleasure to deal with and helpful.

"Pretty Good overall " Read full review on TripAdvisor 6/26/2008 Vote

9. Found the staff very helpful and in particular Joseph hotel`s day concierge.

"Wonderful Hotel " Read full review on TripAdvisor 6/4/2008 Vote

10. There was an onsite concierge, but we didn`t use him/her.

"Great Location...Better than most hotels in the area " Read full review on TripAdvisor 11/8/2007 Vote