Holiday Inn Express NYC Madison Square Garden, New York City, Manager

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OpinionWell
Rank

61st

Out of 676

Holiday Inn Express NYC Madison Square Garden	Average Price: $298 Check Rates

Hotel Class:

232 West 29th Street

New York City, 10001 View map

2-Star Hotel Rank: 7 of 144
Average review rating: 4.13

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (35) , Travelocity (17) , TripAdvisor (444) , YahooTravel (2)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 8 comments.

100% wrote positive comments about manager

The following words were used in comments with Manager:

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Angela front office manager is awesome as is the manager who is a hands on guy.

"Great Location, Friendly people, good value " Read full review on TripAdvisor 8/12/2010 Vote

2. During our recent stay at the HI Express on 29th, Gary, the manager was outstanding.

"Manager Outstanding " Read full review on Expedia 7/24/2009 Vote

3. Someone was coming to get my bag and check it and then they forgot and the manager FINALLY helped me.

"What a dump this place is... " Read full review on TripAdvisor 10/17/2007 Vote

4. When we asked to speak to the manager we were told that they were not in and had to wait till he/she was back to speak to him/her.

"Awful service!!! Would not recommend " Read full review on TripAdvisor 12/15/2011 Vote

5. Gary the Manager was F-A-B-U-L-O-U-S.

"Great location " Read full review on TripAdvisor 9/25/2009 Vote

6. Upon speaking to the manager the next day, we were told that the room type is only a 'request' and is not guaranteed, and there was no compensation b/c the king size bed room is the same price as 2 double beds.

"Hit and Miss " Read full review on TripAdvisor 6/11/2009 Vote

7. The general manager, Joe Montagne, would not take our calls, and did not return repeated messages.

"Terrible Unresponsive Management " Read full review on TripAdvisor 8/11/2007 Vote

8. The sales manager, Andy Henricks, also would not take our calls or return messages.

"Terrible Unresponsive Management " Read full review on TripAdvisor 8/11/2007 Vote