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Rank
50th
Out of 427

Holiday Inn French Quarter-Chateau Lemoyne

Average Price: $179  
 
Hotel Class:
301 Rue Dauphine-French Quarter
New Orleans, 00000 View map  
2-Star Hotel Rank: 2 of 50
Average review rating: 3.73
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (61) , MyTravelGuide (252) , Travelocity (3) , TripAdvisor (244) , YahooTravel (17)
SAFE TO BOOK ? (2/5 issues found)
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Manager
Appears in 16 comments. 
50% wrote positive comments about manager
The following words were used in comments with Manager:
generous (3)   guest (2)   hotel (6)   management (17)    
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1. Todd, the manager on duty was very sympathetic to my situation and really came through for me.
"Excellent Customer Service " Read full review on TripAdvisor   11/2/2011 Vote      
2. We were also lied to by the front desk clerk and was told that the hotel had no other rooms(the hotel was extremely under occupied) and having the manager say the next morning that there were plenty of rooms left.
"Not the roomiest hotel, not for families! " Read full review on TripAdvisor   8/1/2010 Vote      
3. The manager on duty acted like I was putting him out and at first told me that for me to move would mean that he would have to wake up someone else and have them move from their room because the hotel was full.
"Go somewhere else " Read full review on TripAdvisor   4/3/2009 Vote      
4. Felt that Todd, the manager, went out of his way to accommodate us.
"Chateau Lemoyne " Read full review on TripAdvisor   4/18/2012 Vote      
5. I have not gotten a chance to stay there yet, but I can tell you their manager is a true gentleman.
"Excellent Customer Service " Read full review on TripAdvisor   11/2/2011 Vote      
6. To mention in particular Todd theriot the front desk manager went above and beyond his requirements as manager to make us comfortable and fulfill our business center requirements.
"Excellent service " Read full review on TripAdvisor   4/30/2011 Vote      
7. In addition to the surprise parking fees, we were preparing to leave, when the manager appeared and embarassed us by loudly proclaiming that our credit card was denied.
"Gives Holiday Inn a Questionable Reputation " Read full review on TripAdvisor   2/21/2011 Vote      
8. The last night of our stay, the same manager found us in the bar and personally apologized for the check-in fiasco.
"Gives Holiday Inn a Questionable Reputation " Read full review on TripAdvisor   2/21/2011 Vote      
9. They initially told us they'd have a manager call us in the morning, but, naturally, we demanded that the room be changed and money refunded.
Read full review   9/10/2010 Vote      
10. After complaining and explaining that we would've booked another hotel had we of known we were not going to get two queen size beds the answer from the manager was, sorry there's nothing I can do.
"Not the roomiest hotel, not for families! " Read full review on TripAdvisor   8/1/2010 Vote      
   
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