Holiday Inn French Quarter-Chateau Lemoyne, New Orleans, Front Desk

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OpinionWell
Rank

50th

Out of 427

Holiday Inn French Quarter-Chateau Lemoyne	Average Price: $179 Check Rates

Hotel Class:

301 Rue Dauphine-French Quarter

New Orleans, 00000 View map

2-Star Hotel Rank: 2 of 50
Average review rating: 3.73

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (61) , MyTravelGuide (252) , Travelocity (3) , TripAdvisor (244) , YahooTravel (17)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (12) balcony (72) bar (52) bathroom (62) bed (54) breakfast (56) charge (5) check in (34) check out (8) check-out (5) closet (7) complimentary (5) concierge (37) cost (10) deal (16) decor (8) dinner (11) discount (6) fee (5) food (24) front desk (70) hotel (569) housekeeping (19) lobby (34) location (205) maid service (5) manager (16) money (26) parking (55) pillow (20) pool (131) price (60) rate (23) recommend (42) restaurant (62) room (496) room service (8) service (60) shower (20) staff (181) street (209) suite (16) towel (15) tub (10) valet (24) valet parking (16) value (17) view (28) walk (77) wireless (15)

Front desk

Appears in 70 comments.

73% wrote positive comments about front desk

The following words were used in comments with Front desk:
exceptional (3) extremely (3) friendly (13) great (3) helpful (13) hotel (6) management (3) nice (5) recommend (3) rude (3) smoke (3) staff (26) wondering (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Very nice front desk person checking us in.

"Chateau Lemoyne " Read full review on TripAdvisor 4/18/2012 Vote

2. The Front Desk staff was also really great.

"Awesome location - romantic hotel " Read full review on TripAdvisor 2/9/2012 Vote

3. The hotel is very nice and the front desk was very helpful in getting us a rollaway bed in the King room we had for 2.

"Nice Hotel " Read full review on TripAdvisor 11/15/2011 Vote

4. The lobby/front desk staff were always welcoming and helpful (offereing an umbrella when it was raining).

"Unparalled service - great location " Read full review on TripAdvisor 7/31/2011 Vote

5. Shortly after arriving in our room the front desk called to check and make sure everything was suitable.

"Loved our stay here! " Read full review on TripAdvisor 6/30/2011 Vote

6. Front desk here is exceptional, Crystal is the best.

"Chateau Le Moyne " Read full review on TripAdvisor 4/24/2011 Vote

7. We would like to give big props to Tamica at the front desk.

"Nice hotel, great service, perfect location, great price " Read full review on TripAdvisor 3/29/2011 Vote

8. The beds are comfy, the front desk staff (especially Roy and Tamica) are super-friendly, and the guests.

"Southern Decadence and Southern Hospitality " Read full review on TripAdvisor 9/6/2010 Vote

9. The front desk staff are all extremely helpful.

"Great hotel - missing a few amenities.... " Read full review on Expedia 6/22/2010 Vote

10. The front desk folks basic response was; we are booked and there's nothing we can do'.

"Not so good experince!! " Read full review on Travelocity 3/1/2010 Vote