Outrigger Aina Nalu Resort, Lahaina, Front Desk

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Rank

4th

Out of 91

Outrigger Aina Nalu Resort	Average Price: $155 Check Rates

Hotel Class:

660 Wainee Street

Lahaina, 00000 View map

4-Star Hotel Rank: 3 of 12
Average review rating: 3.77

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (93) , TripAdvisor (519) , YahooTravel (31)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (28) bar (53) bath (77) bathroom (152) beach (218) bed (109) breakfast (48) cabana (31) charge (68) check in (43) check out (16) cost (35) deal (27) decor (30) dinner (36) downtown (39) fee (68) food (55) front desk (84) highway (62) hot tub (26) hotel (342) housekeeping (50) landscape (21) laundry (59) lobby (30) location (301) lunch (17) maid service (16) money (40) ocean (30) parking (332) pillow (16) pool (584) price (75) rate (22) recommend (89) restaurant (163) room (706) service (65) shower (82) staff (159) street (295) suite (53) to park (46) towel (61) value (37) view (66) walk (232) wireless (50)

Front desk

Appears in 84 comments.

62% wrote positive comments about front desk

The following words were used in comments with Front desk:
free (7) friendly (10) great (5) helpful (10) hotel (7) housekeeping (6) liked (7) maid (5) nice (5) night (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. It is a very well kept, clean place and front desk service was very friendly.

"Great location, excellent room " Read full review on TripAdvisor 5/15/2012 Vote

2. Upon official checkin the following morning the front desk staff were very happy to help and offer advice about the area.

"Excellent stay " Read full review on TripAdvisor 3/30/2012 Vote

3. We managed to somehow lose ours and the front desk treated my husband like a child when he asked for another.

"A great location, lovely property " Read full review on TripAdvisor 6/21/2011 Vote

4. The concierge was very helpful and most of the front desk staff were friendly.

"A gem in the heart of Lahaina " Read full review on TripAdvisor 6/9/2011 Vote

5. The front desk staff were polite and very helpful.

"Great location, worth every dollar!! " Read full review on TripAdvisor 6/7/2011 Vote

6. The staff was great - front desk was friendly and attentive, the housekeeping staff learned quickly what time we were out of the room and it was always tidied up when we returned.

"Wonderful " Read full review on TripAdvisor 5/29/2011 Vote

7. Almost as unbelievable as the front desks unapologetic response.

"Trip ruined! " Read full review on TripAdvisor 4/26/2011 Vote

8. Internet access is only free at the pools and the front desk.

"GREAT location less than 5 min walk to Front Street! " Read full review on TripAdvisor 6/6/2010 Vote

9. We were greeted by the front desk agent with a warm and welcoming smile.

"Fantastic Hotel- Great Service " Read full review on TripAdvisor 5/24/2010 Vote

10. We can't say enough about this place, the front desk staff we great and the unit is so close to everything.

"Loved it! Was above my expectations!!! " Read full review on TripAdvisor 5/22/2010 Vote