Wyndham Kona Hawaiian Resort, Kailua-Kona, Service

OpinionWell's Blog

Home » United States » Hawaii » Kailua-Kona Hotels » Wyndham Kona Hawaiian Resort

OpinionWell
Rank

4th

Out of 25

Wyndham Kona Hawaiian Resort	Average Price: $293 Check Rates

Hotel Class:

75-5961 Alii Drive

Kailua-Kona, View map

4-Star Hotel Rank: 2 of 4
Average review rating: 4.29

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (17) , TripAdvisor (169)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (9) balcony (4) bar (20) bath (26) bathroom (20) beach (95) bed (11) breakfast (15) charge (4) check in (27) check out (6) checkout (4) concierge (20) cost (12) deal (5) deck (6) dinner (13) discount (18) downtown (11) food (18) front desk (23) hot tub (30) hotel (22) housekeeping (12) landscape (14) laundry (9) lobby (6) location (73) lunch (4) money (11) ocean (50) parking (30) patio (10) pool (119) price (11) rate (7) recommend (20) restaurant (33) room (135) service (28) shower (15) spa (10) staff (77) street (13) suite (13) towel (15) tub (16) view (48) walk (49) wireless (6)

Service

Appears in 28 comments.

50% wrote positive comments about service

The following words were used in comments with Service:
clean (2) cost (4) customer (2) desk (2) expectation (2) great (2) high (2) hotel (3) maintenance (2) nice (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. Excellent customer service.

"Great, but nothing to get excited about " Read full review on TripAdvisor 4/9/2012 Vote

2. The resort had lots of on site activities and we participated in some, like making our own lei The conceirge service was outstanding and we are so glad that we went to Mauna Kea, Volcanoes National Park and went whale-watching at Spencer Beach.

"Wyndham Kona a real treasure " Read full review on TripAdvisor 3/4/2012 Vote

3. Cleaning service wasn't expected but we received it at mid-week.

"Quiet, spacious, and well appointed, island style. " Read full review on TripAdvisor 10/2/2011 Vote

4. ' Great hamburgers, fish, etc, and service was great.

"This Resort was AWESOME! " Read full review on TripAdvisor 8/21/2011 Vote

5. I appreciated the fact that in spite of not using their services, they were always very professional and helpful when asked about local destinations or dining establishments.

"This Resort was AWESOME! " Read full review on TripAdvisor 8/21/2011 Vote

6. All of the service staff were very friendly and quick to respond.

"Absolutely faultless " Read full review on TripAdvisor 1/25/2010 Vote

7. Why in the world would anyone pay for a timeshare, PLUS a maintenance fee, when you can get better service from a THREE STAR HOTEL for just the cost of the maintenance fee, alone.

"Nuthin' Special! " Read full review on TripAdvisor 8/22/2007 Vote

8. The Point is actually much more of a full service resort with more impressive grounds and a large pool with food and drink availability.

"Great Location; Should Have Avoided Timeshare Presentation " Read full review on TripAdvisor 5/12/2012 Vote

9. We did not use the services offered that much as we were exploring the island most days.

""Awesome tropical atmosphere" " Read full review on TripAdvisor 3/25/2012 Vote

10. We were very surprised to have that, as we have stayed at other 'timeshare' resorts and not received the same service.

"Beautiful Resort " Read full review on TripAdvisor 12/5/2011 Vote