Encore at Wynn Las Vegas, Las Vegas, Manager

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OpinionWell
Rank

6th

Out of 481

Encore at Wynn Las Vegas	Average Price: $346 Check Rates

Hotel Class:

3121 Las Vegas Blvd. South

Las Vegas, View map

5-Star Hotel Rank: 3 of 17
Average review rating: 4.29

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (98) , MyTravelGuide (7) , Travelocity (76) , TripAdvisor (1971)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (204) bar (371) bath (116) bathroom (640) beach (107) bed (620) bill (105) breakfast (289) cabana (83) charge (210) check in (672) check out (170) complimentary (82) concierge (152) cost (157) deal (208) decor (266) dinner (242) fee (196) food (746) front desk (319) gym (105) hotel (3907) housekeeping (197) lobby (196) location (428) lunch (127) manager (145) massage (93) money (263) pillow (69) pool (1384) price (400) rate (275) recommend (296) restaurant (885) room (4642) room service (203) service (1330) shower (281) spa (492) staff (922) street (132) suite (872) towel (133) tub (151) valet (104) value (105) view (1001) walk (421)

Manager

Appears in 145 comments.

41% wrote positive comments about manager

The following words were used in comments with Manager:
complain (8) customer (9) desk (19) guest (6) helpful (6) hotel (41) management (155) problem (7) rude (9) service (19) staff (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Finally after speaking with the manager, they accepted a $150.00 hold.

"Beautiful Property " Read full review on TripAdvisor 3/8/2012 Vote

2. He never checked on us a single time to see how we were doing; we had to waive the manager down for assistance, water, etc. The restaurant manager was very pleasant and listened to what we had to say about our service.

"my honest and unbiased review " Read full review on TripAdvisor 3/2/2012 Vote

3. The front desk manager Katrenia Dupree was not only less than helpful she was rude.

"Service was terrible - Still waiting for Manager's call " Read full review on TripAdvisor 2/9/2012 Vote

4. My husband and I were feeling a little bit dressed-up and we walked by Tryst (although I was still gun-shy about ever getting let into any place like that); the CLUB MANAGER asked us if we would like to go in and then escorted us right to a beautiful banquette where we ordered champagne, listened to the house music, and felt like a million bucks.

"That's Not Glitter.... " Read full review on TripAdvisor 2/9/2012 Vote

5. The staff at the Encore from the valets to the Managers are well trained and friendly.

"VIP treatmeat is the standard for travelers at the Encore. " Read full review on TripAdvisor 1/13/2012 Vote

6. The managers actually help out too instead of just dropping by your table to ask how things were.

"Not Conducive for a Good Nights Rest! Oxymoron for Vegas? " Read full review on TripAdvisor 12/8/2011 Vote

7. The General Manager - Brian - ensures a welcome environment by staying on the move and being available to all guests - not just the high rollers.

"Premier accommodations " Read full review on TripAdvisor 11/4/2011 Vote

8. The desk manager eventually gave us a free night but big deal.

"They just don't really care enough " Read full review on TripAdvisor 4/2/2011 Vote

9. Later I talked to the manager on duty who wasnt at much help either.

"asked for a quiet room and got 3222 next to the elevator !!! " Read full review on TripAdvisor 1/24/2011 Vote

10. ) The front desk manager was great and moved us to a larger room in the 'fancy' tower at midnight.

"Steve Wynn needs to stop charging $3.50 for a bagel. " Read full review on TripAdvisor 2/24/2010 Vote