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Rank
5th
Out of 718

Crowne Plaza Greenway

Average Daily Rate: NA  
 
Hotel Class:
2712 SOUTHWEST FREEWAY HOUSTON
Houston, View map  
0-Star Hotel Rank: 1 of 326
Average review rating: 3.63
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (15) , Travelocity (14) , TripAdvisor (279) , YahooTravel (10)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 35 comments. 
93% wrote positive comments about manager
The following words were used in comments with Manager:
best (2)   better (3)   concierge (6)   desk (8)   free (4)   friendly (2)   great (3)   helpful (8)   hotel (7)   management (36)   need (6)   night (4)   problem (2)   reservation (2)    
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1. I got to meet the account manager, Jon Coleman, and he was the consumate professional.
"I loved it!!! " Read full review on TripAdvisor   5/15/2012 Vote      
2. Upon check-in, I met the Front Desk Manager - Jackie Frank who was helpful and patiently gone through all the details.
"Warmth and home like accomodation experience " Read full review on TripAdvisor   5/2/2012 Vote      
3. I must congratulate Jackie Frank, the front desk manager for being the best in the business who addresses all problems and needs with warmth and courtesy.
"MORE THAN EXPECTED! " Read full review on TripAdvisor   3/7/2012 Vote      
4. I really enjoyed the hotel the staff was amazing Going on a Wednesday is the best time the managers repctipn was amazing free food and drinks and thu give you a chance to win free points which I did .
"Great staff great place " Read full review on TripAdvisor   2/22/2012 Vote      
5. The Manager at the front was a MAJOR factor in making this such a wonderful and stress free trip.
"Amazing Concierge & Customer Service " Read full review on TripAdvisor   12/9/2011 Vote      
6. They were very accommodating as well as the Account Manager, Jon Coleman.
"Great lodging experience " Read full review on TripAdvisor   12/5/2011 Vote      
7. At Check out the clrk asked me how weverything was and I just said ' it could have been much better ' The clerk responded by telling me to call a Manager on Duty named Mandy Gates or Bates ( Not sure ) who will give me a Gift Certificate if I filled out a positive review about the Hotel on Trip Advisor.
"A big Disappointment- Buyer Beware " Read full review on TripAdvisor   11/29/2011 Vote      
8. Parks were great Managers and the staff was always helpful.
"jeffriestravel group " Read full review on TripAdvisor   11/8/2011 Vote      
9. The hotel staff Marsela, Mandy (concierge-WOW), Claudia (sales Manager), Debbie (her boss), Shaila and Jackie, made me feel like a king and more importantly at home.
"OMG! " Read full review on TripAdvisor   10/31/2011 Vote      
10. Mandy, the concierge manager on duty was so helpful in getting us the shuttle to our events, cabs or whatever we needed.
"My stay while attending WTAL in Houston " Read full review on TripAdvisor   10/28/2011 Vote      
   
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