Crowne Plaza Greenway, Houston, Front Desk

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Rank

5th

Out of 718

Crowne Plaza Greenway	Average Daily Rate: NA Check Rates

Hotel Class:

2712 SOUTHWEST FREEWAY HOUSTON

Houston, View map

0-Star Hotel Rank: 1 of 326
Average review rating: 3.63

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (15) , Travelocity (14) , TripAdvisor (279) , YahooTravel (10)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 84 comments.

80% wrote positive comments about front desk

The following words were used in comments with Front desk:
awesome (4) best (4) cares (4) change (6) customer (4) desk (86) friendly (7) good (4) great (8) helpful (17) hotel (18) management (6) need (6) nice (5) night (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff there was awesome, the front desk was helpful like always.

"Great place to stay!!!!! " Read full review on TripAdvisor 5/10/2012 Vote

2. Anal Marie at the front desk is great too.

"best service ever!! " Read full review on TripAdvisor 5/10/2012 Vote

3. I dont remember ppls name but Tara one of the managers n Pierre at the front desk really took care of me.

"Enjoyed my stay " Read full review on TripAdvisor 5/6/2012 Vote

4. Gwen at The Front desk was very helpful.

"4/30/2011 " Read full review on TripAdvisor 5/6/2012 Vote

5. Most of all David at the front desk is just the best at customer service.

"Awesome service and property " Read full review on TripAdvisor 4/20/2012 Vote

6. I'm not talking about just the folks you expect to be friendly at the front desk.

"What you always hope to get! " Read full review on TripAdvisor 4/19/2012 Vote

7. The front desk in particular is awesome.

"Great hotel, great front desk " Read full review on TripAdvisor 3/7/2012 Vote

8. Thank you Shaila and Nitashah for being great at the front desk and Mandy who is always ready to assist and provide the best places to go in town and help with anything you might need.

"MORE THAN EXPECTED! " Read full review on TripAdvisor 3/7/2012 Vote

9. I must congratulate Jackie Frank, the front desk manager for being the best in the business who addresses all problems and needs with warmth and courtesy.

"MORE THAN EXPECTED! " Read full review on TripAdvisor 3/7/2012 Vote

10. Both Tara and Mandy at the Front Desk were extremely nice and helpful, for such a busy weekend they made us feel like we were the only ones staying at the hotel.

"Great Staff and Great Property " Read full review on TripAdvisor 2/27/2012 Vote