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Manager
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Appears in 17 comments.
54% wrote positive comments about manager
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1. From Ali at the car check-in to Big Dave, to the Managers and especially Christina, who helped with last second room requests, everyone was simply outstadning.
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2. The room situation was corrected by the manager, but the new room had it's own trouble in the form of a non-functioning mini-fridge.
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3. The kinds man who worker there name was ali he was the valet supervise he makes sure we been taking care off and the front manager Marcus they make us very welcome .
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4. The manager called just a few minutes later and, while this response time was good, it was clear that she also really did not want to hear from us.
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5. The host, bartender and manager were super accommodating.
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6. General Manager!)I highly recommend the Hotel Monaco and it would be my first choice for a return trip to Baltimore.
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7. We called the front desk, and asked for a message to be left for the manager, because we were unhappy with this situation.
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8. No hotel manager, no staff, no one from the hotel came to see us all back in the building.
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9. We took tons of personal photos and had a great time without being asked to fill out any 'release form' which, according to the manager, is required in advance to take pictures at the Monaco hotel.
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10. I received an email back from the manager saying 'We are sorry, I will comp a night on your next stay'.
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