Marco Polo Ramada Plaza Beach Resort, Miami Beach, Room Service

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Home » United States » Florida » Miami Destinations » Miami Hotels » Marco Polo Ramada Plaza Beach Resort

OpinionWell
Rank

137th

Out of 468

Marco Polo Ramada Plaza Beach Resort	Average Daily Rate: NA Check Rates

Hotel Class:

19201 Collins Avenue

Miami Beach, 33160 View map

2-Star Hotel Rank: 13 of 52
Average review rating: 3.36

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (65) , TripAdvisor (113)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Room service

Appears in 8 comments.

The following words were used in comments with Room service:
clean (2) cocktail (2) eat (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Every time we called room service they were never available.

"Dirty, dangerous, terrifying customer service. " Read full review on TripAdvisor 6/23/2009 Vote

2. However, I had to go down to the bar inside the resort one evening as there was zero room service and I ordered two cocktails which were served to me in plastic cups with zero assistance getting these cocktails to my room.

"Dirty, dangerous, terrifying customer service. " Read full review on TripAdvisor 6/23/2009 Vote

3. I then tried for "room service," only to find that this comes from the pool bar, which closes early.

"Never Again " Read full review on Expedia 5/19/2009 Vote

4. NO room service, only 1 pizza place to eat within walking distance, and it was okay.

"ICKY!!! " Read full review on Expedia 1/14/2009 Vote

5. Even tho there was a room service menu, it was very hard to get anything to eat.

"Never again. " Read full review on Expedia 12/26/2008 Vote

6. Room service didn't exist for three days, until I got a hold of a maid and paid her $10 to give me clean towels and sheets.

"If you can't bear the mold please find somewhere else to stay " Read full review on TripAdvisor 5/30/2007 Vote

7. No room service, the staff are so rude and will not entertain phone calls from our room.

"Will never stay there again " Read full review on TripAdvisor 2/17/2010 Vote

8. My room was so dirty and apparently it didn't have room service (cleaning).

"Don't waste your money there!!!!! " Read full review on TripAdvisor 5/6/2009 Vote