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Rank
137th
Out of 468

Marco Polo Ramada Plaza Beach Resort

Average Daily Rate: NA  
 
Hotel Class:
19201 Collins Avenue
Miami Beach, 33160 View map  
2-Star Hotel Rank: 13 of 52
Average review rating: 3.36
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (65) , TripAdvisor (113)
SAFE TO BOOK ? (1/5 issues found)
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Manager
Appears in 14 comments. 
The following words were used in comments with Manager:
helpful (2)   hotel (2)   management (15)    
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1. The manager on duties went out of her way to get my husband soy-milk, as he is lactose intolerant and would not have been able to eat anything from the breakfast-bar without it.
"Not worth the rate they charge " Read full review on TripAdvisor   6/26/2010 Vote      
2. The manager, Maria, offered us a different room that was ready and I asked if it had a balcony, since we paid $15 extra per night for one.
"Even if someone PAID me to, I wouldn't stay there again. " Read full review on TripAdvisor   3/12/2010 Vote      
3. Maria, the manager at the time, listened (kind of) and did not seem interested at all in what I was telling her.
"Even if someone PAID me to, I wouldn't stay there again. " Read full review on TripAdvisor   3/12/2010 Vote      
4. That's when I went to the manager.
"Even if someone PAID me to, I wouldn't stay there again. " Read full review on TripAdvisor   3/12/2010 Vote      
5. The next day, we mentioned it to the manager and she says she isn't sure why they sent us there because it's only opened from Thursday to Sunday.
"Even if someone PAID me to, I wouldn't stay there again. " Read full review on TripAdvisor   3/12/2010 Vote      
6. Anybody whom you talk to over the phone will keep transferring your call to somebody else but will never get hold of one - even the manager!yes, can't get hold of anyone.
"Will never stay there again " Read full review on TripAdvisor   2/17/2010 Vote      
7. Orbitz asked to talk to the manager, but he/she was unavailable.
"Believe the reviews " Read full review on TripAdvisor   2/5/2010 Vote      
8. I then asked for the manager, who, to her credit, "upgraded" me to a beach balcony room so I could check in immediately.
"Never Again " Read full review on Expedia   5/19/2009 Vote      
9. 8) The hotel staff - the room manager, the manager on duty, front desk person - were very friendly and helpful.
"Ramada Marco Polo - never again " Read full review on TripAdvisor   4/15/2009 Vote      
10. Arrived lunchtime on Saturday, confusion with booking (not enough rooms, wrong type of rooms) and it took 6 hours to sort everything out - and the duty manager and team were sultry and un-helpful and wouldn't even offer the 20 teenagers water.
"Avoid! Awful! " Read full review on TripAdvisor   8/15/2008 Vote      
   
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