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Rank
137th
Out of 468

Marco Polo Ramada Plaza Beach Resort

Average Daily Rate: NA  
 
Hotel Class:
19201 Collins Avenue
Miami Beach, 33160 View map  
2-Star Hotel Rank: 13 of 52
Average review rating: 3.36
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (65) , TripAdvisor (113)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Concierge
Appears in 11 comments. 
75% wrote positive comments about concierge
The following words were used in comments with Concierge:
friendly (3)   helpful (6)    
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1. Bellhops and Concierge very helpful and friendly.
"able to relax without interruption " Read full review on TripAdvisor   4/13/2010 Vote      
2. The concierge told us it would be cheaper and easier to take the bus that 'comes every 15 minutes.
"Even if someone PAID me to, I wouldn't stay there again. " Read full review on TripAdvisor   3/12/2010 Vote      
3. The staff was pleasant , the concierge service was very helpful, and the valet service, excellent.
"We love this resort!!! " Read full review on TripAdvisor   5/26/2009 Vote      
4. The location is very convenient for those who want to tour the area and there is a helpful concierge who will arrange day trips.
"A Grand Old Lady " Read full review on Expedia   3/17/2009 Vote      
5. Concierge was very friendly and helpful.
"Great Value for the Money " Read full review on TripAdvisor   12/13/2008 Vote      
6. )Concierge-- very helpful and friendlyFront desk-- same.
"Friendly Beach Bargain! " Read full review on TripAdvisor   7/29/2007 Vote      
7. The concierge recommended the Sushi House on Biscayne Blvd.
"Back to the 70's " Read full review on TripAdvisor   5/4/2007 Vote      
8. We asked concierge if they would keep our bags behind the counter while we went and ate lunch at the pool grill, but realized the bags they 'hold' just sit in the middle of the lobby, so we just took them with us to the pool.
"Even if someone PAID me to, I wouldn't stay there again. " Read full review on TripAdvisor   3/12/2010 Vote      
9. long wait to check-in, long wait to get your car from valet service, concierge was often nowhere to be seen, tables left dirty in the restaurant, one day we were left w/no bath towels just 1 hand towel, old coffee left in the coffee pot in our room, request for wake-up call at 6:00 a.m. on the last day resulted in wake-up calls the prior evening at 6:38 p.m., 3:00 a.m. and finally at 5:48 a.m. Needless to say there was a communication gap as well.
"Don't Stay at this Resort " Read full review on TripAdvisor   2/20/2008 Vote      
10. Unlike what the concierge might tell you, the Aventura Mall is NOT within walking distance, but it is only about a 15-20 minute bus ride.
"believe the reviews-keep looking for a hotel! " Read full review on TripAdvisor   2/20/2008 Vote      
   
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