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Rank
67th
Out of 468

Hotel Chelsea

Average Daily Rate: NA  
 
Hotel Class:
944 Washington Avenue
Miami Beach, 33139 View map  
3-Star Hotel Rank: 8 of 35
Average review rating: 3.38
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (47) , MyTravelGuide (13) , Travelocity (5) , TripAdvisor (103)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 20 comments. 
100% wrote positive comments about manager
The following words were used in comments with Manager:
generous (2)   hotel (2)   management (21)   message (2)    
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1. The manager was not on-site and I emailed after I returned home but still no response on her part.
"Great Hotel.. if You Like Cockroaches " Read full review on TripAdvisor   3/28/2010 Vote      
2. Most workers have no clue whats going on nor how to work the computers and good luck trying to find a manager.
"Absolute Theives! Terrible Service! No Manager nor Supervisor " Read full review on TripAdvisor   1/22/2010 Vote      
3. With that being said, the manager was very nice about it, further discounting our room.
"Nice hotel but don't get a suite " Read full review on TripAdvisor   3/20/2009 Vote      
4. Called 2 days later as I was on vacation, no answer, did not leave message, he did however call back from number on his phone and said he would call me back from his office but the call was never received, called front desk again and manager was not in and suggested I send an email.
"Extra charges on credit card " Read full review on TripAdvisor   7/10/2010 Vote      
5. Since the trip I have been trying to contact the hotel manager during weekday work hours and have been told by several clerk that she was not available, and they do no know when she would be around.
"Worst hotel experience " Read full review on TripAdvisor   2/8/2010 Vote      
6. When I talked to the same clerk that I spoke with about not canceling the room, she stated that the manager had canceled the room, however, she could no longer be contacted since it was after hours.
"Worst hotel experience " Read full review on TripAdvisor   2/8/2010 Vote      
7. After trying to trying to get in touch with the manager or supervisor during our stay and weeks thereafter - we are still trying.
"Absolute Theives! Terrible Service! No Manager nor Supervisor " Read full review on TripAdvisor   1/22/2010 Vote      
8. So after dinning, we asked the manager if we needed to reserve seats for the shuttle tomorrow and was told that to come back in the morning.
"Bait & Switch in SOBE Chic ;P " Read full review on TripAdvisor   11/19/2009 Vote      
9. We went downstairs to be switched but the only person working there, some guy with seriously no vowels in his name, said he couldn't do anything but that the manager would be in the next morning.
"Good location, poor service, decent rooms considering deal. " Read full review on TripAdvisor   5/26/2009 Vote      
10. He said that was the best he could do until the manager was back in.
"Good location, poor service, decent rooms considering deal. " Read full review on TripAdvisor   5/26/2009 Vote      
   
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