Aston Kauai Beach at Makaiwa formerly ResortQuest, Kapaa, Staff

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Rank

2nd

Out of 41

Aston Kauai Beach at Makaiwa formerly ResortQuest	Average Price: $150 Check Rates

Hotel Class:

650 Aleka Loop

Kapaa, 96746 View map

4-Star Hotel Rank: 1 of 2
Average review rating: 3.93

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (56) , MyTravelGuide (203) , Travelocity (9) , TripAdvisor (427) , YahooTravel (13)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (25) balcony (80) bar (124) bath (14) bathroom (110) beach (371) bed (75) breakfast (107) charge (33) check in (28) check out (18) complimentary (13) concierge (14) deal (30) decor (16) dinner (46) discount (13) fee (77) food (124) front desk (81) highway (14) hot tub (53) hotel (805) housekeeping (18) lobby (54) location (273) manager (28) money (44) ocean (287) parking (93) patio (22) pool (298) price (106) rate (29) recommend (77) restaurant (222) room (857) service (120) shower (36) spa (27) staff (268) street (19) suite (19) to park (15) towel (36) valet (16) value (45) view (258) walk (99) wireless (19)

Staff

Appears in 268 comments.

92% wrote positive comments about staff

The following words were used in comments with Staff:
best (11) clean (21) comfortable (8) desk (27) excellent (12) friendly (87) good (17) great (32) helpful (78) hotel (45) location (16) nice (42) pleasant (16) pool (10) welcoming (9) wondering (9)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff was uniformly helpful and polite.

"A residence next to Paradise. " Read full review on TripAdvisor 5/18/2012 Vote

2. Picture perfect beach, fabulous pool, clean, nice staff, quiet.

"Best kept secret " Read full review on TripAdvisor 5/17/2012 Vote

3. The staff here were incredibly helpful and happy from the bellman to the front desk people to the bar staff by the pool.

"Nice updated and convenient hotel " Read full review on TripAdvisor 4/30/2012 Vote

4. Hands down this has been the best stay in a hotel ever for me!and what made it so are the amazing staff at this hotel.

"Will Be Back For More! " Read full review on TripAdvisor 4/28/2012 Vote

5. Grounds were lovely, restaurant had a limited but nice menu, and the restaurant staff were very friendly.

"Good base for exploring Kauai " Read full review on TripAdvisor 4/27/2012 Vote

6. The staff are fantastic, they couldn't be more hospitable and helpful.

"Was I at the same Courtyard by Marriott Kauai as the complainers below? " Read full review on TripAdvisor 4/22/2012 Vote

7. The restaurant is excellent and the staff helpful and friendly.

"Good response to a mixup " Read full review on TripAdvisor 4/17/2012 Vote

8. The staff was super nice and an excellent free mai tai at check-in was a nice touch.

"Parking is a rip off. " Read full review on TripAdvisor 4/14/2012 Vote

9. On the positive side, the staff is outstanding, the restaurant is great, the location is convenient and it does have a resort feel.

"We liked this place " Read full review on TripAdvisor 4/8/2012 Vote

10. The staff were very nice, courteous and down to earth.

"Loved it so much we are booking our return trip... " Read full review on TripAdvisor 4/5/2012 Vote