Aston Kauai Beach at Makaiwa formerly ResortQuest, Kapaa, Service

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Rank

2nd

Out of 41

Aston Kauai Beach at Makaiwa formerly ResortQuest	Average Price: $150 Check Rates

Hotel Class:

650 Aleka Loop

Kapaa, 96746 View map

4-Star Hotel Rank: 1 of 2
Average review rating: 3.93

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (56) , MyTravelGuide (203) , Travelocity (9) , TripAdvisor (427) , YahooTravel (13)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (25) balcony (80) bar (124) bath (14) bathroom (110) beach (371) bed (75) breakfast (107) charge (33) check in (28) check out (18) complimentary (13) concierge (14) deal (30) decor (16) dinner (46) discount (13) fee (77) food (124) front desk (81) highway (14) hot tub (53) hotel (805) housekeeping (18) lobby (54) location (273) manager (28) money (44) ocean (287) parking (93) patio (22) pool (298) price (106) rate (29) recommend (77) restaurant (222) room (857) service (120) shower (36) spa (27) staff (268) street (19) suite (19) to park (15) towel (36) valet (16) value (45) view (258) walk (99) wireless (19)

Service

Appears in 120 comments.

77% wrote positive comments about service

The following words were used in comments with Service:
free (13) friendly (11) good (20) great (21) hotel (20) internet (7) need (7)

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1. Great service .

"Excellent stay ! " Read full review on TripAdvisor 5/19/2012 Vote

2. As we were sharing our last drink in this beautiful setting I reflected on the fact that we didn't have a single complaint about the hotel, the service, the setting or anything else about this resort.

"Was I at the same Courtyard by Marriott Kauai as the complainers below? " Read full review on TripAdvisor 4/22/2012 Vote

3. The ocean front location is beautiful, and the customer service was outstanding (more on that later).

"Solid hotel choice in Kapaa " Read full review on TripAdvisor 3/30/2012 Vote

4. I stayed here in dec 2011 for 2 nights, not to mention that it is the peak time but we got the best service.

"BEST STAY EVER!! " Read full review on TripAdvisor 3/22/2012 Vote

5. The free coffee service in the mornings runs out about every 10 minutes so your always waiting.

"Overall for the price, it was well above what you would expect. " Read full review on TripAdvisor 3/12/2012 Vote

6. So, guess what I am saying is the Courtyard is A+ in value, service, cleanliness, and enjoyment.

"Pleasant and extremely helpful staff " Read full review on TripAdvisor 1/27/2012 Vote

7. Hotel has a great pool and great bar with good service.

"Excellent hotel! The construction/renovation is complete! " Read full review on TripAdvisor 1/23/2012 Vote

8. The people we received service from at the bar were friendly and helpful.

"SleeplessinKapaa " Read full review on TripAdvisor 12/10/2011 Vote

9. The management of the hotel is second to none and we found the service and food excellent.

"Terrific time " Read full review on TripAdvisor 10/30/2011 Vote

10. The service was great.

"Hit The Beach " Read full review on TripAdvisor 9/22/2011 Vote