Candlewood Suites - Jersey City, Jersey City, Service

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Rank

4th

Out of 23

Candlewood Suites - Jersey City	Average Price: $206 Check Rates

Hotel Class:

21 2nd Street

Jersey City, 07302 View map

2-Star Hotel Rank: 1 of 6
Average review rating: 3.46

OpinionWell Value Index: 7

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (13) , MyTravelGuide (77) , TripAdvisor (71) , YahooTravel (15)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (3) bar (3) bath (4) bathroom (11) bed (16) bill (2) breakfast (15) cable (4) charge (4) check in (6) check out (4) checkout (3) complimentary (3) cost (11) discount (2) downtown (8) food (12) front desk (26) gym (5) hotel (164) housekeeping (10) laundry (9) lobby (7) location (42) maid service (5) money (12) neighborhood (6) parking (36) pillow (4) price (24) rate (16) recommend (12) refund (3) restaurant (15) room (152) room service (2) service (26) sheets (8) shower (5) shuttle (17) staff (52) street (12) suite (35) towel (11) tub (3) value (12) view (36) walk (43) waterfront (6) wireless (6)

Service

Appears in 26 comments.

77% wrote positive comments about service

The following words were used in comments with Service:
clean (2) customer (4) dishes (2) free (3) hotel (10) housekeeping (2) location (3) need (2) night (2)

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1. I booked a studio with a queens bed for two nights and was mighty pleased with the checkin (brisk), self service top-up store (good for a snack and not for a meal), room amenities (dishes, microwave, dish washer, stove etc.The choice of TV channels was a tad limited, but not really important when you are here for business and a short stay.

"Ultimate value for money, great location, friendly staff " Read full review on TripAdvisor 9/27/2011 Vote

2. Besides - despite I'm a very frequent customer (3 weeks per month) I'm never offered any complementary services or reward, upgrade is refused even though priority club platinum member.

"good situation but not very clean and very poor commercial service from managers " Read full review on TripAdvisor 9/5/2011 Vote

3. Free Laundry service, free coffee.

"Definitely come back " Read full review on TripAdvisor 8/14/2011 Vote

4. The hotel has a free mini bus service to the Path railway system which takes you directly to 33rd street which I think is Time Square.

"Definitely come back " Read full review on TripAdvisor 8/14/2011 Vote

5. You have cleaning services once a week.

"Good functional place. good location. staff could be better " Read full review on TripAdvisor 6/7/2011 Vote

6. Service and hospitality is above average.

"Worth the price of admission " Read full review on TripAdvisor 5/11/2009 Vote

7. The shuttle service of the hotel is prompt on drops but not so on pick ups.

"Perfect for business stay " Read full review on TripAdvisor 5/4/2009 Vote

8. I would prefer to stay away from the city for better customer service.

"Bad customer service " Read full review on YahooTravel 7/10/2007 Vote

9. The hotel is located midway between the Exchange Place PATH station (providing nonstop, 5-minute train service to lower Manhattan), and the Pavonia/Newport PATH station (providing service to midtown).

"Affordable, comfortable, convenient, and pleasant " Read full review on TripAdvisor 5/24/2012 Vote

10. Both stations are a pleasant 8-10 minute walk, but the hotel also has scheduled shuttle service to both stations.

"Affordable, comfortable, convenient, and pleasant " Read full review on TripAdvisor 5/24/2012 Vote