Omni Royal Orleans Hotel, New Orleans, Manager

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Rank

3rd

Out of 427

Omni Royal Orleans Hotel	Average Daily Rate: NA Check Rates

Hotel Class:

621 Saint Louis Street

New Orleans, 70130 View map

4-Star Hotel Rank: 1 of 37
Average review rating: 4.28

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (84) , TripAdvisor (657)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (28) balcony (136) bar (249) bath (28) bathroom (177) bed (182) breakfast (84) charge (32) check in (77) check out (24) closet (19) complimentary (35) concierge (90) cost (33) deal (31) deck (50) decor (23) dinner (45) fitness center (17) food (89) front desk (145) gym (23) hotel (1303) housekeeping (52) lobby (88) location (573) manager (37) money (27) parking (53) pillow (33) pool (359) price (66) rate (81) recommend (110) restaurant (153) room (1519) room service (47) service (299) shower (56) staff (462) street (335) suite (51) towel (56) tub (24) valet (36) valet parking (26) value (31) view (225) walk (153) wireless (32)

Manager

Appears in 37 comments.

50% wrote positive comments about manager

The following words were used in comments with Manager:
free (8) guest (4) hotel (8) management (38) noise (3)

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1. The Catering Manager Celeste Meyers made my daughter feel like the only bride in the world, though she must deal with thousands.

"Amazing customer service; have your party here! " Read full review on TripAdvisor 11/12/2011 Vote

2. The staff are courteous and professional from Marty, the amazing doorman right through to the managers.

"OLD WORLD CHARM " Read full review on TripAdvisor 1/6/2011 Vote

3. I expressed this in my Tripadvisor review, and also in an Omni review, and much to my surprise I was contacted by the manager, who graciously offered to make up for forgetting our anniversary by treating us to a free accomodation in a suite, complete with strawberries and champagne.

"My new favorite hotel in New Orleans " Read full review on TripAdvisor 5/10/2010 Vote

4. The only downside was the noise from nearby guests, and I have seen previous responses by the manager that they are about to embark on rennovations to address this.

"The Omni is really working hard to satisfy! " Read full review on TripAdvisor 4/7/2010 Vote

5. If I come back to New Orleans I'll stay here again but since I know the manager reads these reviews it's odd that this has never been addressed.

"Wonderful hotel with some odd shortcomings " Read full review on TripAdvisor 3/28/2009 Vote

6. First off, the sales manager Jennine was extremely helpful getting us the rooms we need.

"Perfect Location-Fine New Orleans Style Hotel " Read full review on TripAdvisor 4/26/2008 Vote

7. One of the managers came up to lock-up the rooftop area before the final game was finished but allowed us to finish the game before locking up.

"The Good and The Bad " Read full review on TripAdvisor 4/3/2012 Vote

8. The staff from The Bell Men to the Manager could not have been more accomadating.

"What a Hotel Should Be! " Read full review on TripAdvisor 3/6/2012 Vote

9. Because of this, the check-in took about 30 mins while they figured out what happened and a manager re-issued us a room.

"Pretty Nice. Needs Updating " Read full review on TripAdvisor 1/4/2012 Vote

10. though the unobtrusive mini in-hotel Starbucks advertised as closing at 8pm; we arrived back at the hotel at 6pm after a l-o-n-g day sightseeing and in need of a coffee, only to be told by the duty manager that it had been closed early for renovations (nope, the next morning nothing had changed or been done!).

"Perfectly situated " Read full review on TripAdvisor 12/31/2011 Vote