Omni Royal Orleans Hotel, New Orleans, Concierge

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Rank

3rd

Out of 427

Omni Royal Orleans Hotel	Average Daily Rate: NA Check Rates

Hotel Class:

621 Saint Louis Street

New Orleans, 70130 View map

4-Star Hotel Rank: 1 of 37
Average review rating: 4.28

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (84) , TripAdvisor (657)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (28) balcony (136) bar (249) bath (28) bathroom (177) bed (182) breakfast (84) charge (32) check in (77) check out (24) closet (19) complimentary (35) concierge (90) cost (33) deal (31) deck (50) decor (23) dinner (45) fitness center (17) food (89) front desk (145) gym (23) hotel (1303) housekeeping (52) lobby (88) location (573) manager (37) money (27) parking (53) pillow (33) pool (359) price (66) rate (81) recommend (110) restaurant (153) room (1519) room service (47) service (299) shower (56) staff (462) street (335) suite (51) towel (56) tub (24) valet (36) valet parking (26) value (31) view (225) walk (153) wireless (32)

Concierge

Appears in 90 comments.

100% wrote positive comments about concierge

The following words were used in comments with Concierge:
friendly (13) great (15) helpful (41) hotel (17) knowledgable (4) nice (5) recommend (5) reservation (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The concierge is also wonderful here.

"Top Notch Staff & Value Here " Read full review on TripAdvisor 5/19/2012 Vote

2. The customer service was above and beyond and the concierge was wonderful.

"Beautiful hotel, excellent customer service... " Read full review on TripAdvisor 5/14/2012 Vote

3. Staff is always very helpful, the concierge is very honest and goes out of her way to help.

"Location w/rooftop pool " Read full review on TripAdvisor 4/28/2012 Vote

4. Special kudos to concierge Don who booked us on a VIP city tour and a swamp trip.

"St. Patrick's weekend in New Orleans " Read full review on TripAdvisor 4/25/2012 Vote

5. The staff was super friendly, the concierge was very helpful, and you cannot beat the central location in French Quarter.

"Neat French Quarter hotel with cozy rooms " Read full review on TripAdvisor 3/19/2012 Vote

6. The concierge was extremely helpful and we booked a tour through the hotel which was great.

"Excellent location!!! Very clean! " Read full review on TripAdvisor 3/10/2012 Vote

7. The concierge was very helpful and friendly, always ready with a smile.

"Good 4 star, great location " Read full review on TripAdvisor 3/4/2012 Vote

8. Help from (all of) the concierge was priceless.

"Luxury, elegance and excellent personal service " Read full review on TripAdvisor 1/26/2012 Vote

9. The staff were helpful at all times particularly one of the concierges who helped us to plan to see as much as possible in the short time available and book us in to restaurants to fit our budjet.

"Great location and wonderful service " Read full review on TripAdvisor 1/21/2012 Vote

10. Concierge very helpful.

"perfect location, styling, comfort, classy all the way " Read full review on TripAdvisor 1/3/2012 Vote