Omni Royal Orleans Hotel, New Orleans, Front Desk

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Rank

3rd

Out of 427

Omni Royal Orleans Hotel	Average Daily Rate: NA Check Rates

Hotel Class:

621 Saint Louis Street

New Orleans, 70130 View map

4-Star Hotel Rank: 1 of 37
Average review rating: 4.28

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (84) , TripAdvisor (657)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (28) balcony (136) bar (249) bath (28) bathroom (177) bed (182) breakfast (84) charge (32) check in (77) check out (24) closet (19) complimentary (35) concierge (90) cost (33) deal (31) deck (50) decor (23) dinner (45) fitness center (17) food (89) front desk (145) gym (23) hotel (1303) housekeeping (52) lobby (88) location (573) manager (37) money (27) parking (53) pillow (33) pool (359) price (66) rate (81) recommend (110) restaurant (153) room (1519) room service (47) service (299) shower (56) staff (462) street (335) suite (51) towel (56) tub (24) valet (36) valet parking (26) value (31) view (225) walk (153) wireless (32)

Front desk

Appears in 145 comments.

71% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (19) great (6) helpful (21) hotel (18) housekeeping (11) liked (6) nice (9)

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1. Front desk staff were very friendly and accomodating.

"Excellent Accomodations and Location-Amazing Rooftop Pool " Read full review on TripAdvisor 2/2/2012 Vote

2. Upon notifying the front desk the following morning we were moved into another room which was larger, very quiet and with a nice view.

"Excellent Accomodations and Location-Amazing Rooftop Pool " Read full review on TripAdvisor 2/2/2012 Vote

3. The staff, from the front desk to the Bell Men went out of their way to make our stay enjoyable.

"Omni Royal Orleans A Grand Dame " Read full review on TripAdvisor 1/20/2012 Vote

4. More positive: I explained the situation to folks at the front desk, and they upgraded us to the 7th floor.

"Accommodating Staff " Read full review on TripAdvisor 1/18/2012 Vote

5. Everyone was pleasant and helpful bellman,valet and front desk.

"Great Service " Read full review on TripAdvisor 12/27/2011 Vote

6. Amanda at the front desk was very nice and accomodated us for our stay.

"Great Location!!! " Read full review on TripAdvisor 10/27/2011 Vote

7. The bellmen and doormen were very friendly; front desk staff a little less so.

"Nice room " Read full review on TripAdvisor 10/26/2011 Vote

8. A beautiful hotel with friendly staff except for the front desk who seemed put out by you checking in or asking questions.

"Perfect location, front desk abit uninterested. " Read full review on TripAdvisor 10/26/2011 Vote

9. Friendly bellmen, helpful front desk, and a clean, comfortable room.

"Location, location, location...and service! " Read full review on TripAdvisor 10/10/2011 Vote

10. Everyone was happy to help, from the valets, front desk staff, the sales department, and in-room dining.

"Four Seasons level service and fantastic hospitality at the Penthouse Suite " Read full review on TripAdvisor 9/27/2011 Vote