Royal St Charles Hotel, New Orleans, Service

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Rank

61st

Out of 427

Royal St Charles Hotel	Average Daily Rate: NA Check Rates

Hotel Class:

135 Saint Charles Avenue

New Orleans, 70130 View map

3-Star Hotel Rank: 33 of 125
Average review rating: 3.29

OpinionWell Value Index: NA

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (41) , TripAdvisor (258)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (10) balcony (15) bar (35) bargain (7) bath (8) bathroom (63) bed (77) bill (7) breakfast (45) charge (29) check in (49) check out (12) checkout (6) check-out (6) closet (11) complimentary (10) cost (9) deal (23) downtown (6) fee (60) front desk (104) hotel (529) housekeeping (11) lobby (57) location (155) manager (37) money (14) parking (74) pillow (13) price (91) rate (26) recommend (29) refund (7) restaurant (17) room (562) service (56) sheets (7) shower (26) staff (130) street (93) suite (6) to park (9) towel (40) tub (8) valet (80) valet parking (51) value (10) view (17) walk (46) wireless (23)

Service

Appears in 56 comments.

94% wrote positive comments about service

The following words were used in comments with Service:
clean (5) customer (7) desk (4) expectation (6) good (4) great (5) helpful (6) hotel (9) liked (5) location (4) nice (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We arrived around 6 p.m. and had no problems whatsoever getting the valet service and check-in taken care of.

"One night stay during the Final Four " Read full review on TripAdvisor 4/3/2012 Vote

2. We are as picky as anyone about cleanliness and basic service and I would return here in a flash.

"Good value, great location " Read full review on TripAdvisor 3/18/2012 Vote

3. With customer service like this, it is hard to imagine how this hotel group stays in business at all.

"Worst Customer Service Award " Read full review on TripAdvisor 2/2/2012 Vote

4. Staff was very friendly and provided great service.

"Very nice stay " Read full review on TripAdvisor 12/5/2011 Vote

5. Good service.

"Good Hotel, Location and Price " Read full review on TripAdvisor 9/12/2011 Vote

6. The service was courteous and helpful.

"Better than the reviews. " Read full review on TripAdvisor 8/1/2011 Vote

7. The room was clean but somewhat small, the service was ok and helpful and all in all we had a pleasant 3 night stay.

"Nice hotel with good value. " Read full review on TripAdvisor 7/26/2011 Vote

8. The customer service was outstanding.

"Unique hotel with great service " Read full review on TripAdvisor 4/27/2011 Vote

9. The valet parking worked excellently, very quick to bring the car, and very helpful folks running this service.

"Everything was splendid! " Read full review on TripAdvisor 3/16/2011 Vote

10. We had hot water, clean towels, a clean room, and great customer service all for a fantastic price.

"A very nice stay. Will stay again " Read full review on TripAdvisor 6/6/2010 Vote