Royal St Charles Hotel, New Orleans, Front Desk

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Rank

61st

Out of 427

Royal St Charles Hotel	Average Daily Rate: NA Check Rates

Hotel Class:

135 Saint Charles Avenue

New Orleans, 70130 View map

3-Star Hotel Rank: 33 of 125
Average review rating: 3.29

OpinionWell Value Index: NA

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (41) , TripAdvisor (258)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (10) balcony (15) bar (35) bargain (7) bath (8) bathroom (63) bed (77) bill (7) breakfast (45) charge (29) check in (49) check out (12) checkout (6) check-out (6) closet (11) complimentary (10) cost (9) deal (23) downtown (6) fee (60) front desk (104) hotel (529) housekeeping (11) lobby (57) location (155) manager (37) money (14) parking (74) pillow (13) price (91) rate (26) recommend (29) refund (7) restaurant (17) room (562) service (56) sheets (7) shower (26) staff (130) street (93) suite (6) to park (9) towel (40) tub (8) valet (80) valet parking (51) value (10) view (17) walk (46) wireless (23)

Front desk

Appears in 104 comments.

65% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (7) clerk (8) desk (106) friendly (9) great (8) helpful (14) hotel (11) lobby (4) management (6) need (4) nice (10) rude (7) service (6) staff (21) towel (4) valet (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The hotel staff, from maid service to the front desk, were so incredibly friendly and helpful.

"Wonderful stay " Read full review on TripAdvisor 4/4/2012 Vote

2. The front desk was also amazing.

"Excellent Experience - Rock n Roll Marathon Weekend " Read full review on TripAdvisor 3/12/2012 Vote

3. Front Desk was friendly and helpful.

"Excellant experience " Read full review on TripAdvisor 3/6/2012 Vote

4. We had a late check and nice greeting from the valet and front desk.

"Good Trip " Read full review on TripAdvisor 2/1/2012 Vote

5. Help from the front desk is almost worthless.

"Average hotel, good location " Read full review on TripAdvisor 12/25/2011 Vote

6. Things were better at The Ambassador where the front desk clerk IMMEDIATELY apologized for our ordeal and Richie the Regional Director rectified the problems encountered the following day.

"Name the excuse and they have it... " Read full review on TripAdvisor 10/25/2011 Vote

7. Positives: rooms were clean, beds where comfortable, A/C was cold, water pressure great, front desk staff were very helpful and accomodating, business center was very helpfulnegative: WiFI connection suffered.

"Good Value for the Money " Read full review on TripAdvisor 6/21/2011 Vote

8. I called the front desk one time for a little help and they had a guy up there in just a few minutes (under 5).

"Unique hotel with great service " Read full review on TripAdvisor 4/27/2011 Vote

9. The staff were very friendly and the valet and front desk associates were efficient.

"Great location, good value " Read full review on TripAdvisor 3/22/2011 Vote

10. Tamara at the front desk was most helpful, determining our room was available earlier than the stated check in time of 4:00.

"Everything was splendid! " Read full review on TripAdvisor 3/16/2011 Vote