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Rank
7th
Out of 269

Hilton Charlotte University Place

Average Daily Rate: NA  
 
Hotel Class:
8629 J M Keynes Drive
Charlotte, 28262 View map  
3-Star Hotel Rank: 2 of 67
Average review rating: 4.53
OpinionWell Value Index: NA
Traveler reviews analyzed: YahooTravel (17) , MyTravelGuide (265) , Travelocity (5) , Expedia (37) , TripAdvisor (197)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 12 comments. 
66% wrote positive comments about manager
The following words were used in comments with Manager:
helpful (2)   management (12)   professional (2)   service (2)   staff (6)    
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1. THank you to the Hilton Staff and especially to Katelyn Freeman | Guest Loyalty Manager at the Hilton for making my get a way such a wonderful experience.
"Serenity. " Read full review on TripAdvisor   4/11/2012 Vote      
2. I, once again, have to thank Melissa Ewert, the guest loyalty manager, for her hospitality and help with whatever I needed.
"Another Wonderful Stay at a Superb Hotel !! " Read full review on TripAdvisor   8/23/2011 Vote      
3. The highlight of this Hilton however is its staff, and I would like to particularly point out front desk manager Kristen Smith, guest loyalty mgr.
"Home away from home " Read full review on TripAdvisor   8/19/2010 Vote      
4. My boyfriend of the time had planned a proposal of a lifetime with the help of Melissa, the Guest Loyalty Manager.
"An Engagement to Remember " Read full review on TripAdvisor   6/29/2010 Vote      
5. Service is their key strength - from the front desk to the lobby bartender to the banquet servers to the Managers who worked with us.
"Great Facility - Perfect for our Meeting " Read full review on TripAdvisor   10/10/2011 Vote      
6. As a corporate Meeting Planner for over 10 years I've never been at a function where the Banquet Capt, Banquet Staff and F&B Manager all refused to get extra chairs for the women in attendance.
"Do not use this property for meetings " Read full review on TripAdvisor   4/18/2011 Vote      
7. Then the F&B Manager, when I explained that all I really wanted was a chair, shrugged his shoulders and walked away.
"Do not use this property for meetings " Read full review on TripAdvisor   4/18/2011 Vote      
8. Now there is a F&B Manager and staff I really want to work with.
"Do not use this property for meetings " Read full review on TripAdvisor   4/18/2011 Vote      
9. The staff is absolutely second to none from the General Manager to Housekeeping to the Sales Offices to the Restaurant to Banquet Service to the Front Desk and EVERYONE in between.
"National Association of Church Food Service 2010 Conference " Read full review on TripAdvisor   7/26/2010 Vote      
10. I stopped by and talked to the catering manager and asked about getting our $500 deposit (the minimum) back since the check had gone through only 6 days prior.
"Bad Business! Don't get married here!! " Read full review on YahooTravel   6/10/2009 Vote      
   
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