Hilton Charlotte University Place, Charlotte, Front Desk

OpinionWell's Blog

Home » United States » North Carolina » Charlotte Destinations » Charlotte Hotels » Hilton Charlotte University Place

OpinionWell
Rank

7th

Out of 269

Hilton Charlotte University Place	Average Daily Rate: NA Check Rates

Hotel Class:

8629 J M Keynes Drive

Charlotte, 28262 View map

3-Star Hotel Rank: 2 of 67
Average review rating: 4.53

OpinionWell Value Index: NA

Traveler reviews analyzed: YahooTravel (17) , MyTravelGuide (265) , Travelocity (5) , Expedia (37) , TripAdvisor (197)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (6) ballroom (6) bar (21) bath (4) bathroom (30) bed (33) bill (8) breakfast (61) charge (5) check in (20) check out (10) check-out (3) concierge (11) cost (5) deal (8) dinner (20) discount (3) downtown (15) fee (6) food (69) front desk (31) highway (4) hotel (331) housekeeping (11) lake (51) lobby (18) location (72) lunch (5) manager (12) money (7) parking (16) pillow (8) pool (12) price (12) rate (10) recommend (29) restaurant (91) room (230) room service (16) service (96) shower (7) shuttle (8) staff (170) suite (9) towel (5) valet (5) value (4) view (42) walk (34) wireless (14)

Front desk

Appears in 31 comments.

93% wrote positive comments about front desk

The following words were used in comments with Front desk:
accommodating (4) banquet (2) bar (2) customer (2) desk (32) friendly (4) great (7) helpful (7) hotel (3) management (3) nice (5) offers (2) personable (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. The lady at the front desk was very helpful and gave us information on how to get around during our stay.

"beautiful views " Read full review on TripAdvisor 4/16/2012 Vote

2. The front desk was especially helpful and patient with all my questions.

"First trip to Charlotte " Read full review on TripAdvisor 4/14/2012 Vote

3. The front desk staff were very nice and accommodating,The bellman that brought our clothes up to our room was very nice.

"Great visit made greater " Read full review on TripAdvisor 1/3/2012 Vote

4. I was greeted by a great front desk staff and everyone I encountered during my stay was similarly friendly and gracious.

"A great choice for the University Place area " Read full review on TripAdvisor 10/7/2011 Vote

5. the front desk was very helpful with any request.

"loved everything, great hotel for family and our trip " Read full review on TripAdvisor 6/22/2011 Vote

6. Greeted by hotel staff at concierge and front desk and all are extremely helpful, friendly and just aswesome.

"Great stay! " Read full review on TripAdvisor 4/21/2011 Vote

7. The highlight of this Hilton however is its staff, and I would like to particularly point out front desk manager Kristen Smith, guest loyalty mgr.

"Home away from home " Read full review on TripAdvisor 8/19/2010 Vote

8. Large hotel, which had a great style to it, amazing front desk staff, they were very friendly.

"Very nice hotel " Read full review on TripAdvisor 7/13/2010 Vote

9. The staff there, from the front door to the sales office, the front desk employees, and all of the people who played a part in making the conference a succes at the Hilton were wonderful.

"For a conference hotel - this is the "cream of the crop!" " Read full review on TripAdvisor 5/27/2010 Vote

10. J at the front desk was great, so very nice and accommodating.

"Great customer service, very nice stay. " Read full review on TripAdvisor 4/22/2010 Vote