Amerisuites Downtown Atlanta, Atlanta, Front Desk

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Rank

70th

Out of 426

Amerisuites Downtown Atlanta	Average Price: $148 Check Rates

Hotel Class:

330 Peachtree Street NorthEast

Atlanta, 30308 View map

0-Star Hotel Rank: 6 of 212
Average review rating: 4.05

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (37) , MyTravelGuide (10) , Travelocity (5) , TripAdvisor (54) , YahooTravel (6)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (5) bar (14) bath (3) bathroom (35) bathtub (2) bed (20) breakfast (46) charge (4) check in (7) check out (4) closet (4) complimentary (11) cost (3) deal (4) decor (2) dinner (6) downtown (28) fee (6) food (25) front desk (14) gym (2) hotel (155) laundry (2) lobby (13) location (28) manager (3) money (4) parking (25) patio (2) pillow (4) pool (4) price (18) rate (2) recommend (6) refund (3) restaurant (12) room (110) room service (2) service (29) shower (17) shuttle (36) staff (56) street (7) suite (3) to park (3) tub (3) value (6) view (3) walk (17) wireless (8)

Front desk

Appears in 14 comments.

100% wrote positive comments about front desk

The following words were used in comments with Front desk:
helpful (2) lobby (3) nice (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Will make this brief,Waited forever for elevators, room walls are paper thin, can hear everything outsideOvercrowded lobby on many occasionsWould not even give me 1/2 hour extra check out timeRoom was comfortable front desk check in was easyGym was nice - Pool was closed.

"Certainly not a 4 star experience " Read full review on TripAdvisor 1/30/2012 Vote

2. The night attendant at the front desk was helpful but could talk more during conversations.

"Best Hotel in Atlanta! " Read full review on TripAdvisor 4/26/2011 Vote

3. At check-in, the front desk staff was the essence of courteous.

"Among the best of my career " Read full review on TripAdvisor 3/27/2011 Vote

4. Britney on the front desk was brilliant, she was so helpful, giving us some great restaurants to go to and pointing us in the right direction during our stay.

"Great stay, can't fault this hotel, especially for the price " Read full review on TripAdvisor 4/6/2010 Vote

5. The lobby service and front desk and bar area workers were very nice and accomodating.

"Better hotel than most for the price " Read full review on TripAdvisor 3/28/2012 Vote

6. ' My daughter then turned to the front desk clerk (Carter) and asked, 'Don't you think this is inappropriate behavior' for the security guard.

"One Bad Apple Really Can Spoil The Whole Bunch " Read full review on TripAdvisor 11/4/2011 Vote

7. After Wannabe declined to come in the room so that he could be sure there was no smoke in the room, my daughter went down to the front desk to report this.

"One Bad Apple Really Can Spoil The Whole Bunch " Read full review on TripAdvisor 11/4/2011 Vote

8. Brandon at the front desk practically refused to let me talk to the manager on duty, Melissa Tate.

"One Bad Apple Really Can Spoil The Whole Bunch " Read full review on TripAdvisor 11/4/2011 Vote

9. the front desk clerk actually told me if I pay reg price she could give me a better room.

"Horrible customer service " Read full review on TripAdvisor 6/8/2011 Vote

10. the front desk did not consider me important.

"Horrible customer service " Read full review on TripAdvisor 6/8/2011 Vote