Disney's Port Orleans Riverside, Lake Buena Vista, Service

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OpinionWell
Rank

7th

Out of 28

Disney's Port Orleans Riverside	Average Price: $197 Check Rates

Hotel Class:

1251 Riverside Drive

Lake Buena Vista, 32830 View map

4-Star Hotel Rank: 5 of 15
Average review rating: 4

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (135) , TripAdvisor (1073)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (31) bar (100) bath (34) bathroom (128) beach (53) bed (211) breakfast (162) charge (29) check in (199) check out (27) concierge (24) cost (48) deal (40) decor (28) dinner (102) downtown (311) food (711) front desk (67) hot tub (23) hotel (791) housekeeping (92) landscape (76) laundry (24) lobby (162) location (173) lunch (57) maid (38) maid service (13) manager (36) money (136) parking (71) pillow (29) pool (692) price (121) rate (37) recommend (176) restaurant (237) room (1877) room service (15) service (352) sheets (42) shower (80) shuttle (57) staff (266) suite (27) towel (190) tub (25) value (105) view (93) walk (313)

Service

Appears in 352 comments.

83% wrote positive comments about service

The following words were used in comments with Service:
clean (18) dining (30) downtown (20) excellent (24) food (40) good (48) great (41) hotel (35) luggage (17) meal (28) nice (18)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The Hotel Guest Service staff were excellent, especially Hugh, who was extremely knowledgeable about events, shops, restaurants, and transportation in the surrounding areas.

"Definitely recommend! On a beautiful property and quiet location. " Read full review on Expedia 9/29/2010 Vote

2. Bus service to the parks is nice but very crowded.

"great fun! " Read full review on Expedia 5/19/2010 Vote

3. Service was good at check in/out.

"Disney’s Best Kept Secret " Read full review on Expedia 5/13/2010 Vote

4. after wearing myself out in the parks, could come back to a child free pool and relax/lovely setting to walk in or ride a rental bike/bus service to parks very convenient.

"comfort and convenience " Read full review on Expedia 5/12/2010 Vote

5. The transportation service to and from the parks was excellent.

"Age is showing " Read full review on Expedia 2/10/2010 Vote

6. The hotel service was great.

"Lots of Fun! " Read full review on Expedia 12/31/2009 Vote

7. We had signed up for the quick service meal plan and found the options at the foodcourt reasonable.

"Overall a pleasant, positive experience " Read full review on TripAdvisor 12/16/2009 Vote

8. I also did the online check-in to the resort before leaving home and went straight to the special on-line check-in counter on arriving at the resort (by the way, the Magical Express service was extremely helpful, both on arrival and departure.

"Overall a pleasant, positive experience " Read full review on TripAdvisor 12/16/2009 Vote

9. Highly recommend,be prepared for lots of walking though as unlike Disneyland itis enormous ,great bus service.

"great, great resort " Read full review on TripAdvisor 11/25/2009 Vote

10. On-site bus and boat service to the nearby attractions make this a very convenient place to stay.

"Very Nice " Read full review on Expedia 11/17/2009 Vote