Disney's Port Orleans Riverside, Lake Buena Vista, Front Desk

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Rank

7th

Out of 28

Disney's Port Orleans Riverside	Average Price: $197 Check Rates

Hotel Class:

1251 Riverside Drive

Lake Buena Vista, 32830 View map

4-Star Hotel Rank: 5 of 15
Average review rating: 4

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (135) , TripAdvisor (1073)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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Front desk

Appears in 67 comments.

37% wrote positive comments about front desk

The following words were used in comments with Front desk:
complain (6) desk (69) food (3) helpful (6) hotel (4) housekeeping (4) lobby (3) maintenance (3) management (4) night (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk was very freindly and very helpful with very good directions to our room and general information of the property.

"Good value, Nice hotel, Great girls weekend " Read full review on TripAdvisor 10/27/2009 Vote

2. They were not kind about moving us we had a tons of carryon luggage with us and they wanted me to walk back to the front desk to get new keys.

"Do not Stay Here!! " Read full review on TripAdvisor 9/7/2009 Vote

3. On a positive note the front desk did reimburse us for the food we lost.

"not what i expected " Read full review on TripAdvisor 8/18/2009 Vote

4. I spoke with two people at the front desk and concierge and was told there was nothing that could be done; I spoke with the Quick Service Restaurant Manager and she helped promptly.

"Good as always at Disney " Read full review on TripAdvisor 4/27/2009 Vote

5. Front desk stacked up a little bit, but everyone was friendly.

"Lots to do, and a great value " Read full review on TripAdvisor 3/11/2009 Vote

6. Service at the front desk and elsewhere around the resort was excellent.

"Just Terrific!!! " Read full review on TripAdvisor 5/13/2008 Vote

7. The front desk was very accommodating at all of our requests.

"Nice stay " Read full review on TripAdvisor 3/28/2008 Vote

8. Service: Very helpful at the front desk.

"So close to a Deluxe Resort, you barely know the difference " Read full review on TripAdvisor 3/27/2008 Vote

9. I was awoken on the last day at 6:15 to weed whackers outside my door - when I called front desk about it, they simply said 'well, groundskeeping starts at 6:00' - I asked to be transferred to goundskeeping, no one answered that transfer.

"Weed whackers at 6:15 a.m. and mayhem every breakfast " Read full review on TripAdvisor 11/17/2009 Vote

10. After 20 minutes of not receiving a call back, I called my front desk again.

"Stay Somewhere Else " Read full review on TripAdvisor 11/16/2009 Vote