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Rank
7th
Out of 28

Disney's Port Orleans Riverside

Average Price: $197  
 
Hotel Class:
1251 Riverside Drive
Lake Buena Vista, 32830 View map  
4-Star Hotel Rank: 5 of 15
Average review rating: 4
OpinionWell Value Index: 7
Traveler reviews analyzed: Expedia (135) , TripAdvisor (1073)
SAFE TO BOOK ? (0/5 issues found)
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Manager
Appears in 36 comments. 
The following words were used in comments with Manager:
big (2)   charged (2)   children (2)   clean (5)   complain (3)   desk (6)   fantastic (3)   food (4)   good (6)   housekeeping (5)   liked (3)   management (38)   recommend (2)   resort (6)   reviews (2)    
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1. I spoke with two people at the front desk and concierge and was told there was nothing that could be done; I spoke with the Quick Service Restaurant Manager and she helped promptly.
"Good as always at Disney " Read full review on TripAdvisor   4/27/2009 Vote      
2. The manager made us wait for about 30 minutes before he did nothing to make us feel any better.
"Not up to Disney Standards " Read full review on TripAdvisor   3/29/2009 Vote      
3. The hotel maintenance manager was really nice and had the disney pest patrol check out our room and found nothing- thank goodness.
"YUCKY !!!! " Read full review on TripAdvisor   1/8/2009 Vote      
4. well we my family, have just got back from a fantastic holiday and we stayed at the Port Orleans riverside, was a little bit wary as read some of the reviews before we went, however we found no problems at all we stayed in block 17 in Aligator Bayou which was near the small pool which did us ok and not far from the food court, the room was big enough for my family of 5 which include my 2 year old, the beds were really comfortable and we fitted in quite well, however we did not spend much time in the room, but it was clean and tidy and housekeeping was really good, the food court was ok, after a week you got a little bored so we tried to eat in the parks to try something different, a little tip if you have small children who are picky eaters like my two year old then you could have problems, my little one spent the two weeks on soup and ice cream, i did talk the food court manager who was pleasant, but could not provide me with jelly for my little one, where as you could get it in other places in disney, we did not hire a car as we relied on the disney transport which was good, however like other reviews we did have to wait a while for some buses, it seemed to me like this resort had the longest queues, also this resort is quite big and you do some walking, we loved the boat to downtown disney and we did hire the bikes which was a really good way to see all of the resort and get some excercise, we found the shop really good, and sold most of what you could get in parks in Disney, we did book a character dinner only because there was a cancellation, so I would try and book before you go, we went to Chef Mickey`s in the Contempory Resort, which was great, the food was fantastic and my little one ate really well and the characters really spent time with you, so overall we had a fantastic time, would I go back yes I would without a doubt.
"fantastic place " Read full review on TripAdvisor   5/5/2008 Vote      
5. Of course they wanted to charge me more then I was supposed to pay and it was a good thing I called for the manager and showed him all of the back-up documents I had saved to prove the correct price.
"Flush the Toilet and Run! " Read full review on TripAdvisor   12/30/2007 Vote      
6. The next morning, I spoke with one of check-in managers, & she was wonderful, understanding of the situation-( I think others must of also complained besides us).
"Port Orleans Riverside in the Fall " Read full review on TripAdvisor   11/3/2007 Vote      
7. My recommendation to the Housekeeping Manager would be to focus periodically on a true deep clean and dusting.
"Disney Continues to Shine! " Read full review on TripAdvisor   10/4/2007 Vote      
8. My recommendation to the Housekeeping Manager would be to focus periodically on a true deep clean and dusting.
"Disney Continues to Shine! " Read full review on TripAdvisor   10/4/2007 Vote      
9. When we reported this to the front desk they acted unconcerned with our issues and asked if there was anything else they could help us with and refused to let us speak to a manager.
"Walt would be embarrassed! " Read full review on TripAdvisor   12/2/2009 Vote      
10. Once we arrived at the wilderness lodge the concierge made contact with the riverside manager for us and we at least received an apology.
"Walt would be embarrassed! " Read full review on TripAdvisor   12/2/2009 Vote      
   
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