Hilton in the Walt Disney World Resort, Lake Buena Vista, Service

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Rank

8th

Out of 28

Hilton in the Walt Disney World Resort	Average Price: $207 Check Rates

Hotel Class:

1751 Hotel Plaza Boulevard

Lake Buena Vista, 32830 View map

4-Star Hotel Rank: 6 of 15
Average review rating: 3.77

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (76) , MyTravelGuide (1307) , TripAdvisor (432)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (25) balcony (9) bar (46) bathroom (66) bed (63) bill (15) breakfast (110) charge (34) check in (42) complimentary (14) concierge (33) cost (12) deal (20) decor (11) dinner (19) discount (9) downtown (211) fee (20) food (61) front desk (38) gym (13) hot tub (12) hotel (774) housekeeping (12) lobby (59) location (135) manager (16) money (28) parking (93) pillow (18) pool (159) price (79) rate (37) recommend (44) restaurant (106) room (512) room service (15) service (154) shower (25) shuttle (109) staff (138) street (66) suite (45) to park (12) towel (27) tub (13) valet (8) value (29) view (47) walk (77)

Service

Appears in 154 comments.

83% wrote positive comments about service

The following words were used in comments with Service:
clean (10) concierge (8) downtown (13) excellent (9) food (7) free (13) good (15) great (27) hotel (51) location (7) nice (12)

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1. Being inside the Disney facilities makes even easier to use the shuttle service to the parks and shipping goods from the stores to the hotel room ( with kids it's a must ).

"Will be my preferred spot in Orlando. " Read full review on Expedia 9/15/2010 Vote

2. I was extremely happy about staying at Hilton Lake Buena Vista, since the checkin, I had great service, hospitality in every place, early checking, everything I expected from a 4 star branded hotel, absolutely no problems and even a happy surprise, free wifi was offered to me complimentary.

"Will be my preferred spot in Orlando. " Read full review on Expedia 9/15/2010 Vote

3. We stayed her for two nights, the service was good.

"Just Okay " Read full review on Expedia 8/28/2010 Vote

4. The service was good and the location was good but it is not the best hotel in downtown Disney.

"Just Okay " Read full review on Expedia 8/28/2010 Vote

5. The service was exceptional.

"ok " Read full review on Expedia 8/23/2010 Vote

6. THIS IS THE BEST HOTEL YOU CAN STAY AT, THE ROOMS ARE VERY COMFORTABLE AN CLEAN, THE SERVICE IS GREAT, THE ONLY THIS IS THAT THEY CHARGE ME FOR INTERNTET THAT I DIDN'T USE , BE CAREFUL WITH THAT, BUT IT WAS ONLY $5 PER DAY NO BIG DEAL.

"GREAT HOTEL!!!!!!! " Read full review on Expedia 7/13/2010 Vote

7. I highly recommend this hotel - great service, great location - no complaints.

"Another great experience! " Read full review on Expedia 2/3/2010 Vote

8. The shuttle service is excellent and always on time.

"Third stay and the only choice " Read full review on TripAdvisor 1/21/2010 Vote

9. )Also, the bus service to the park - better than nothing, but it's not part of the official bus service operation, and thus getting to the Magic Kingdom, for example, takes a good hour or so, since they don't take you to the park, just to the Transportation and Ticket Center.

"Not bad if you're going to a conference here, but the timeshare thing - ugh! " Read full review on TripAdvisor 1/13/2010 Vote

10. Thumbs up for their house cleaning service.

""Average hotel, good for the price though" " Read full review on Expedia 1/12/2010 Vote