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Rank
13th
Out of 56

The Raleigh Hotel

Average Daily Rate: NA  
 
Hotel Class:
1775 Collins Avenue
Miami Beach, 33139 View map  
0-Star Hotel Rank: 9 of 60
Average review rating: 4.62
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (24) , Travelocity (2) , TripAdvisor (104)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 26 comments. 
50% wrote positive comments about front desk
The following words were used in comments with Front desk:
cares (3)   charged (3)   concierge (3)   desk (27)   friendly (3)   garden (2)   good (2)   hotel (4)   love (3)   management (3)   pool (5)   rating (3)   rental (2)   return (2)    
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1. Checked in on a Thursday, and Sophia at the front desk was very helpful and friendly.
"Customer Service just not there.... " Read full review on TripAdvisor   6/9/2010 Vote      
2. The front desk apologized and stated that it would be taken care of by the next day, and it was not.
"Some slight problems " Read full review on TripAdvisor   7/28/2009 Vote      
3. The service was fantastic at the front desk, at the pool and at the beach.
"Great hotel, Great Service " Read full review on TripAdvisor   10/27/2008 Vote      
4. Lovely scottish lady at front desk who couldnt have been more helpful, and a lovely pool attendant girl who was fab shame they couldnt be on 24hours a day.
"great for the best part " Read full review on TripAdvisor   10/26/2008 Vote      
5. The hotel is nice, rooms very small, no place in the bathroom where you can put your stuff, filthy room windows, first night the water in the bathroom was coming out very hot and we could hardly have a shower, the shack bar is very sweet and the jamaican bartender give a very friendly and good service, the outside breaksfast terrace very lovely, great swimming pool, direct acces to the beach with cheirs and umbrella included in room price, front desk good, concierge have seen to many tourist.
"Ok " Read full review on TripAdvisor   8/16/2008 Vote      
6. The front desk and management although always busy and seemingly understaffed but, remians on top of the Hotel's operations and will take care of you as well as remember you from your last visit.
"Miami Oasis " Read full review on TripAdvisor   4/22/2008 Vote      
7. As others have noted the turn down service is a great asset, the front desk, pool staff and restaurant staffers were all friendly and respectful.
"Good Value, Great Service " Read full review on TripAdvisor   7/23/2007 Vote      
8. Also, I want to say thank you to Alex at the front desk.
"Amazing pool, not so nice rooms " Read full review on TripAdvisor   6/23/2010 Vote      
9. From the Valet guys , front desk staff, concierge to the staff at the restaurant and pool.
"It is all about the staff at this Hotel- the best staffed Hotel I ever stayed. " Read full review on TripAdvisor   6/20/2010 Vote      
10. They granted an extension to 1pm, so I asked the front desk if they could see clear to give me until 3pm, so I could change clothes before my flight.
"Customer Service just not there.... " Read full review on TripAdvisor   6/9/2010 Vote      
   
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