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Rank
13th
Out of 56

The Raleigh Hotel

Average Daily Rate: NA  
 
Hotel Class:
1775 Collins Avenue
Miami Beach, 33139 View map  
0-Star Hotel Rank: 9 of 60
Average review rating: 4.62
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (24) , Travelocity (2) , TripAdvisor (104)
SAFE TO BOOK ? (0/5 issues found)
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Check out
Appears in 12 comments. 
33% wrote positive comments about check out
The following words were used in comments with Check out:
 
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1. I thought this would be a great opportunity to check out a vintage hotel, as opposed to the typical high rise hotels.
"Customer Service just not there.... " Read full review on TripAdvisor   6/9/2010 Vote      
2. At 6pm, I was advised to check out the bar for happy hour, so I did.
"Customer Service just not there.... " Read full review on TripAdvisor   6/9/2010 Vote      
3. So the rest of the trip went similarly, and on Monday, I was to check out.
"Customer Service just not there.... " Read full review on TripAdvisor   6/9/2010 Vote      
4. however upon check out we discovered the hotel must spy on the guest because they charged us an additional 300 dollars for having 4 friends in the room for 2 hours before dinner.
"INCOMPETENT STAFF, SURPRISE EXHORBITANT CHARGES, TINY ROOMS JUST HORRIBLE " Read full review on TripAdvisor   5/30/2010 Vote      
5. However, when we were to check out and asked for an additional few hours, they would not let us.
"I felt as if I was talking to a toddler every time I needed any assistance. " Read full review on TripAdvisor   10/22/2009 Vote      
6. Refused to sign on check out; extra $100 added.
"Go to somewhere else to be appreciated. " Read full review on TripAdvisor   7/27/2009 Vote      
7. you can check out bikes (we didn't but the kids wanted to)Rooms:Clean and service/repair is on time and attentive (even Installed in a brand new TV in less than 30mins).
"Miami Oasis " Read full review on TripAdvisor   4/22/2008 Vote      
8. I should have taken a cue from the couple who was in line ahead of me at check out who were having the same problem.
"INCOMPETENT STAFF, SURPRISE EXHORBITANT CHARGES, TINY ROOMS JUST HORRIBLE " Read full review on TripAdvisor   5/30/2010 Vote      
9. Of course due to gross incompetence the staff upon check out sunday pointed fingers and said there was nothing they could do because that was the policy 'IN THE SYSTEM'.
"INCOMPETENT STAFF, SURPRISE EXHORBITANT CHARGES, TINY ROOMS JUST HORRIBLE " Read full review on TripAdvisor   5/30/2010 Vote      
10. the check out was dreadful with bad attitude when we said we didnt have a car and didnt want to pay the extra $70 for a parking space .
"original deco beauty but NOT THE SERVICE " Read full review on TripAdvisor   11/23/2009 Vote      
   
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