National Hotel, Miami Beach, Concierge

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OpinionWell
Rank

11th

Out of 56

National Hotel	Average Daily Rate: NA Check Rates

Hotel Class:

1677 Collins Avenue

Miami Beach, 33139 View map

4-Star Hotel Rank: 12 of 34
Average review rating: 3.99

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (60) , MyTravelGuide (6) , Travelocity (19) , TripAdvisor (188)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (12) balcony (12) bar (86) bathroom (78) beach (305) bed (47) bill (15) breakfast (30) cabana (61) charge (16) check in (28) check out (12) closet (11) concierge (33) cost (10) deal (12) decor (11) dinner (13) fee (16) food (59) front desk (48) hotel (541) housekeeping (12) lobby (47) location (117) lunch (13) manager (32) money (22) ocean (53) parking (6) pool (313) price (53) rate (23) recommend (40) restaurant (75) room (463) room service (12) service (141) sheets (10) shower (30) staff (165) street (22) suite (19) towel (37) valet (14) value (9) view (61) walk (41) walk in (8) wireless (8)

Concierge

Appears in 33 comments.

100% wrote positive comments about concierge

The following words were used in comments with Concierge:
amazed (2) bar (3) beach (4) desk (4) drink (3) friendly (6) good (4) helpful (15) hotel (6) night (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Once again, I did appreciate the friendly bell boy and concierge and reception girl.

"Tried to be optimistic, but this isn't a great hotel " Read full review on TripAdvisor 11/3/2009 Vote

2. A special mention to Claude on the Concierge desk, who went out of his way to help us arrange a couple of outings.

"Glad we chose the National... " Read full review on TripAdvisor 10/27/2009 Vote

3. The Concierge, Sergio, was courteous and amazing.

"Great Pool and Pool area but Hotel was not impressive " Read full review on Expedia 7/1/2009 Vote

4. The concierge was very friendly and helpful though and the pool/beach area was beautiful.

"Will not stay here again " Read full review on Travelocity 7/1/2009 Vote

5. Everyone, from the front desk personnel to the concierge (Claude, who was fantastic) to the bartender at the pool bar (Carlos, whose recipe for cocktails made with basil were delish!), was super friendly and helpful.

"Love the National! " Read full review on TripAdvisor 3/24/2009 Vote

6. We were treated like royalty by the Concierge and were directed to some of the finest dining and spa treatments in town.

"National Hotel - AMAZING " Read full review on TripAdvisor 12/22/2008 Vote

7. service)convenient to Lincoln Rd, Ocean Drive, beachfree WI-FIfriendly concierge big comfy Duvet and comforter, nice linensunique pool with swanky bar and restaurant surroundingConsWe didn't have complete confidence in the beach service.

"No Faux Air of Exclusivity, but High Class " Read full review on TripAdvisor 10/8/2008 Vote

8. We had good experiences both with the concierge and upon check-in.

"We enjoyed " Read full review on TripAdvisor 10/1/2008 Vote

9. One night around 11 we were recommended to a bar by the concierge and given walking directions that sent us down a very bad street that we were scared to walk down.

"Great Beach Service, Decent Room, Over Eager Maids " Read full review on TripAdvisor 9/25/2008 Vote

10. Easy to walk location, but ask the concierge about good time to go out and where to go and not go - it is a beach town, but also a city, with all the issues that a city brings.

"Interesting 'old style' hotel " Read full review on TripAdvisor 7/19/2008 Vote