The Palms South Beach, Miami Beach, Service

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OpinionWell
Rank

6th

Out of 56

The Palms South Beach	Average Daily Rate: NA Check Rates

Hotel Class:

3025 Collins Avenue

Miami Beach, 33140 View map

0-Star Hotel Rank: 7 of 60
Average review rating: 3.79

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (64) , MyTravelGuide (160) , Travelocity (21) , TripAdvisor (288)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (10) bar (86) bathroom (112) beach (448) bed (83) bill (21) breakfast (89) charge (42) check in (53) check out (24) closet (18) concierge (24) cost (27) deal (45) decor (11) dinner (32) fee (52) food (113) front desk (93) gym (11) hotel (823) housekeeping (13) lobby (57) location (92) lunch (21) manager (45) money (35) ocean (122) parking (39) pillow (16) pool (286) price (91) rate (52) recommend (44) restaurant (102) room (684) room service (13) service (206) shower (42) spa (60) staff (198) street (29) suite (21) towel (51) valet (37) valet parking (21) value (13) view (109) walk (100) wireless (14)

Service

Appears in 205 comments.

76% wrote positive comments about service

The following words were used in comments with Service:
bad (9) bar (9) beach (41) customer (26) excellent (18) food (19) friendly (13) good (21) great (37) hotel (52) love (15) nice (13)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The young guy from Russia with blond hair, did a great job at the beach service.

"Great Service, Relaxing Stay, Beautiful Place " Read full review on TripAdvisor 7/13/2010 Vote

2. Service** Mostly superb throughout the hotel.

"Great Service, Relaxing Stay, Beautiful Place " Read full review on TripAdvisor 7/13/2010 Vote

3. The pool side service is great, the towels are plentiful, the parrots are great, the private beach is also great.

"The Palms Hotel & Spa LOVED IT!!! Go Go GO! " Read full review on TripAdvisor 7/5/2010 Vote

4. phenomenal--GREAT FOOD, GREAT PRICE!**The beach and beach access was impeccable- excellent service--staff will come & exchange your towels.

"Overall...Miami's best kept secret " Read full review on TripAdvisor 6/21/2010 Vote

5. On the downside were air conditioning that never really seemed to cool or dehumidify the room, slow elevators and slow service.

"There's much to like here but also many negatives. " Read full review on TripAdvisor 5/25/2010 Vote

6. To resume: good hotel, efficient and helpful staff, good service level.

"A very good hotel " Read full review on TripAdvisor 5/4/2010 Vote

7. In my opinion, the best part of the hotel are it's great amenities: it's got a good gym, very nice pool, cabanas, hammocks and great beach service with umbrellas and chairs.

"Liked it!!, renovated rooms, nice amenities and beach. Location OK, bad concierge. " Read full review on TripAdvisor 5/4/2010 Vote

8. It was beyond words of beautiful, gorgeous, great service.

"Our Daughter's Wedding Was Beautiful " Read full review on TripAdvisor 4/19/2010 Vote

9. Everything was fresh and service was impeccable.

"Great hotel, relaxing stay! " Read full review on TripAdvisor 4/17/2010 Vote

10. Service was great - very accommodating and prompt with our requests.

"SO Relaxing in the hustle-bustle that is Miami Beach - LOVED IT " Read full review on TripAdvisor 4/15/2010 Vote