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Rank
6th
Out of 56

The Palms South Beach

Average Daily Rate: NA  
 
Hotel Class:
3025 Collins Avenue
Miami Beach, 33140 View map  
0-Star Hotel Rank: 7 of 60
Average review rating: 3.79
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (64) , MyTravelGuide (160) , Travelocity (21) , TripAdvisor (288)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 45 comments. 
42% wrote positive comments about manager
The following words were used in comments with Manager:
bad (4)   cares (3)   complain (4)   desk (8)   food (4)   guest (3)   hotel (7)   management (45)   night (5)   problem (4)   rude (4)   smoke (3)   staff (3)   unhelpful (2)   well (2)   wondering (2)    
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1. Thankfully the night manager was super pleasant and relocated me to a room on a non-smoking floor.
"worst check-in service " Read full review on TripAdvisor   5/14/2010 Vote      
2. I asked for another room with double beds and was informed that they were sold out for the night but that the manager would take care of things in the morning.
"Great time at the Palms Hotel with my girlfriends " Read full review on TripAdvisor   8/4/2009 Vote      
3. Special thanks to Ginny the food and beverage manager and her team who did a wonderful job each time we ordered a meal, or drink.
"Perfect!! " Read full review on TripAdvisor   7/1/2009 Vote      
4. The Guest Services Manager, Eli Martinez is a wonderful lady worth meeting and truly cares about your stay.
"Best Value on Beach in Miami Beach " Read full review on TripAdvisor   1/13/2009 Vote      
5. for such a so called exclusive hotel, the bathrooms are not at all up to par in look, cleanliness etc. The manager as well was quite rude and when I calmly stated what I had booked he became quite obnoxious.
"Won't be staying there again.. " Read full review on TripAdvisor   11/5/2007 Vote      
6. The pool manager came over when I questioned the server about it and tried to act like he didn't understand but he knew exactly what was going on and said its just their policy.
"Nice Hotel But Pricey " Read full review on TripAdvisor   7/12/2007 Vote      
7. The manager and the front desk staff were excellent.
"business travelers review " Read full review on TripAdvisor   7/1/2007 Vote      
8. it was time to see a manager, who, much like the concierge was useless.
"would never go back " Read full review on TripAdvisor   5/25/2007 Vote      
9. Many hotel employees advised us to speak to Alex, the front desk manager.
"Overall...Miami's best kept secret " Read full review on TripAdvisor   6/21/2010 Vote      
10. ' As a federal govt employee, I requested a complimetary upgrade upon check-in to an oceanview room and the asst manager Miriam did not oblige, which was fine.
"Overall...Miami's best kept secret " Read full review on TripAdvisor   6/21/2010 Vote      
   
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