The Palms South Beach, Miami Beach, Concierge

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Rank

6th

Out of 56

The Palms South Beach	Average Daily Rate: NA Check Rates

Hotel Class:

3025 Collins Avenue

Miami Beach, 33140 View map

0-Star Hotel Rank: 7 of 60
Average review rating: 3.79

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (64) , MyTravelGuide (160) , Travelocity (21) , TripAdvisor (288)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (10) bar (86) bathroom (112) beach (448) bed (83) bill (21) breakfast (89) charge (42) check in (53) check out (24) closet (18) concierge (24) cost (27) deal (45) decor (11) dinner (32) fee (52) food (113) front desk (93) gym (11) hotel (823) housekeeping (13) lobby (57) location (92) lunch (21) manager (45) money (35) ocean (122) parking (39) pillow (16) pool (286) price (91) rate (52) recommend (44) restaurant (102) room (684) room service (13) service (206) shower (42) spa (60) staff (198) street (29) suite (21) towel (51) valet (37) valet parking (21) value (13) view (109) walk (100) wireless (14)

Concierge

Appears in 24 comments.

66% wrote positive comments about concierge

The following words were used in comments with Concierge:
good (3) great (5) helpful (12) liked (3) management (2) need (2) nice (3) night (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. gave us two sinks and two spaces to prep!**Concierge was very helpful at all times.

"Overall...Miami's best kept secret " Read full review on TripAdvisor 6/21/2010 Vote

2. The staff from housekeeping to the concierge were friendly and professional.

"Thanks for a wonderful experience " Read full review on Travelocity 6/1/2009 Vote

3. Dora at the concierge was wonderful.

"Great Hotel in South Beach " Read full review on TripAdvisor 4/11/2009 Vote

4. The concierge was also helpful in advising us of things to do and see.

"Short Stay through PRICELINE. Overall a great deal. " Read full review on TripAdvisor 2/26/2009 Vote

5. Jeff, the concierge, was extremely helpful in picking out restaurants.

"So so. Good points and bad " Read full review on TripAdvisor 2/25/2009 Vote

6. The bellman were great, front-desk staff nice, concierge was helpful.

"Perfect getaway at the Palms, loved it! " Read full review on TripAdvisor 2/14/2009 Vote

7. We found the staff to be very pleasant - especially the guys in the pool bar area and we had no problems with the concierge or front desk staff as mentioned by others.

"The Palms - overall a good experience " Read full review on TripAdvisor 11/11/2008 Vote

8. Valet were very help the Concierge was ok.

"What started off as a horrible stay turned out to be a great stay " Read full review on TripAdvisor 10/26/2008 Vote

9. Concierge was extremely helpful in finding us places to eat and sightsee.

"Excellent hotel. Very good value! " Read full review on TripAdvisor 2/8/2008 Vote

10. Service great - loads of helpful tips from the concierge about where to go and what to do.

"Just Perfect " Read full review on TripAdvisor 1/31/2008 Vote