Winterhaven Hotel, Miami Beach, Service

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OpinionWell
Rank

5th

Out of 56

Winterhaven Hotel	Average Daily Rate: NA Check Rates

Hotel Class:

1400 Ocean Drive

Miami Beach, 33139 View map

0-Star Hotel Rank: 6 of 60
Average review rating: 4.18

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (102) , Travelocity (35) , TripAdvisor (200)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (26) bar (118) bath (13) bathroom (79) beach (418) bed (49) breakfast (183) cable (6) charge (20) check in (21) check out (10) closet (20) complimentary (9) cost (17) deal (17) deck (17) dinner (7) discount (11) fee (42) food (18) front desk (58) hotel (613) housekeeping (9) lobby (84) location (238) manager (10) money (24) ocean (188) parking (31) patio (13) pillow (10) pool (28) price (89) rate (25) recommend (55) restaurant (73) room (493) service (70) sheets (13) shower (48) staff (199) street (88) towel (81) tub (6) valet (9) valet parking (21) value (35) view (64) walk (73) wireless (25)

Service

Appears in 70 comments.

89% wrote positive comments about service

The following words were used in comments with Service:
clean (9) customer (6) excellent (11) fee (5) free (7) friendly (6) good (11) great (23) helpful (6) hotel (23) location (9)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The hotel service is outstanding.

"Outstanding for the stars it has! " Read full review on Expedia 8/22/2010 Vote

2. Great location, excellent service, and pleasantly helpful staff.

"Worked for the night, and was nice to stay at. " Read full review on Expedia 7/15/2010 Vote

3. Overall, Excellent service, excellent sleep quality for the beds, excellent location.

"everything I hoped fpr " Read full review on TripAdvisor 7/14/2010 Vote

4. I've never received such great service before at any other hotel.

"Best staff ever " Read full review on TripAdvisor 7/13/2010 Vote

5. Well done an excellent service in every way.

"Excellent hotel would recommend to a friend " Read full review on TripAdvisor 6/28/2010 Vote

6. The beach towel service is awesome.

"Great hotel for the price and exceptional service! " Read full review on Expedia 6/3/2010 Vote

7. And the hotel - excellent service from the front desk, concierge, valet, bartender - friendly, helpful; rooms well-maintained, clean; good (pretty typical) breakfast served in the lobby; especially enjoyed sitting out on the deck watching the action.

"Great Hotel - Great Location! " Read full review on TripAdvisor 3/21/2010 Vote

8. Service was great and the room was a bit bigger than in your average ocean drive hotel.

"Great service, excellent location " Read full review on TripAdvisor 2/3/2010 Vote

9. The location is great, the rooms are clean and uniuque, the service was outstanding, and the small bar in the lobby served great wine.

"Awesome boutique hotel in South Beach! " Read full review on Expedia 1/26/2010 Vote

10. Service is polite and helpful, breakfast is well served and clean.

"Good place to stay in Miami Beach " Read full review on Expedia 1/8/2010 Vote