Winterhaven Hotel, Miami Beach, Front Desk

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OpinionWell
Rank

5th

Out of 56

Winterhaven Hotel	Average Daily Rate: NA Check Rates

Hotel Class:

1400 Ocean Drive

Miami Beach, 33139 View map

0-Star Hotel Rank: 6 of 60
Average review rating: 4.18

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (102) , Travelocity (35) , TripAdvisor (200)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (26) bar (118) bath (13) bathroom (79) beach (418) bed (49) breakfast (183) cable (6) charge (20) check in (21) check out (10) closet (20) complimentary (9) cost (17) deal (17) deck (17) dinner (7) discount (11) fee (42) food (18) front desk (58) hotel (613) housekeeping (9) lobby (84) location (238) manager (10) money (24) ocean (188) parking (31) patio (13) pillow (10) pool (28) price (89) rate (25) recommend (55) restaurant (73) room (493) service (70) sheets (13) shower (48) staff (199) street (88) towel (81) tub (6) valet (9) valet parking (21) value (35) view (64) walk (73) wireless (25)

Front desk

Appears in 58 comments.

90% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (4) desk (58) friendly (6) great (9) helpful (11) hotel (15) location (4) nice (3) pleasant (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. First, the lady at the front desk (Ann) was so sweet and pleasant, always wondering if everything was ok.

"We loved it! " Read full review on TripAdvisor 7/17/2010 Vote

2. Front desk staff - some were great, others average.

"Nice for Miami " Read full review on Expedia 6/23/2010 Vote

3. The woman at the front desk was excellent and the staff were all friendly.

"for the price a great deal " Read full review on Expedia 12/29/2009 Vote

4. The front desk staff had great advice about restaurants, parking and places to hang.

"Great Location, Great Value, Friendly, helpful staff " Read full review on Expedia 12/29/2009 Vote

5. The front desk staff was great.

"Wonderful Winterhaven " Read full review on TripAdvisor 10/11/2009 Vote

6. IT WAS JUST GREAT , THE BREAKFAST IN THE MORNING IS A WONDERFUL SAVINGS , THE FRONT DESK JUST EVERYTHING.

"We love the Winterhaven " Read full review on Expedia 9/10/2009 Vote

7. The Winterhaven hotel- the best location in South Beach, confortable and clean room, very nice front desk and barwoman at Martini Bar.

"A great surprise...a good one " Read full review on TripAdvisor 8/31/2009 Vote

8. Management on front desk were very helpful and other members of the team where always on hand.

"Best Hotel on Ocean Drive!!! " Read full review on TripAdvisor 8/12/2009 Vote

9. The good: Front desk staff was very pleasant and extremely helpful with directions and luggage storage.

"Needs a good cleaning " Read full review on TripAdvisor 5/6/2009 Vote

10. The employees at The Winterhaven were great and a lot of fun (especially Owen who worked the front desk overnight!).

"Great Hotel " Read full review on TripAdvisor 4/27/2009 Vote