South Beach Marriott, Miami Beach, Front Desk

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Rank

19th

Out of 56

South Beach Marriott	Average Daily Rate: NA Check Rates

Hotel Class:

161 Ocean Drive

Miami Beach, 33139 View map

3-Star Hotel Rank: 11 of 35
Average review rating: 4.25

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (42) , MyTravelGuide (81) , Travelocity (2) , TripAdvisor (147)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (11) balcony (36) bar (32) bathroom (17) beach (316) bed (32) bill (5) breakfast (39) charge (9) check in (15) complimentary (7) concierge (22) cost (7) deal (10) deck (9) decor (4) dinner (12) fee (8) food (47) front desk (29) gym (5) hot tub (5) hotel (362) lobby (9) location (105) lunch (12) manager (4) money (9) ocean (92) parking (16) patio (5) pool (139) price (36) rate (15) recommend (24) restaurant (76) room (273) room service (5) service (82) sheets (4) shower (6) staff (82) street (22) towel (13) tub (4) valet (11) valet parking (4) value (6) view (69) walk (65)

Front desk

Appears in 29 comments.

57% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (5) guest (2) helpful (5) housekeeping (3) management (2) rude (3) service (3) staff (13) stairs (3) valet (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The people at the front desk were really nice, and the hotel itself is beautiful.

"CAN'T WAIT TO GO BACK " Read full review on TripAdvisor 7/8/2010 Vote

2. The housekeeping staff was beyond lovely and the front desk staff was very helpful as well.

"Bit of a mixed review " Read full review on TripAdvisor 4/2/2010 Vote

3. Front desk clerk gave strong recommendation to eat at 'Quinn's Seafood' at 640 Ocean Drive, and it was the WORST service (it took them 3-hours to serve us), and absolutely the lowest quality of food I have ever had in South Beach (I had lived in Miami for 10-years, and eaten at many places on Ocean Drive!).

"Great location and comfortable rooms, but needs some improvement! " Read full review on TripAdvisor 12/31/2009 Vote

4. The front desk staff is courteous and efficient.

"Right on the Beach and Close to Fine Dining " Read full review on TripAdvisor 11/17/2009 Vote

5. The front desk staff was always helpful and friendly.

"Had no problems " Read full review on TripAdvisor 1/24/2009 Vote

6. Front desk staff and service was fantastic.

"Great but be Warned... " Read full review on TripAdvisor 5/21/2008 Vote

7. I had stayed 3-7 April 08 at this property - the front desk staff was extremely friendly and helpful - we arrived earlier than planned and they opened up our room for an early check in at 10:30 a.m., when they didn't have to.

"I would be very happy coming back to this hotel property " Read full review on TripAdvisor 4/8/2008 Vote

8. Everyone was helpful- from the front desk to the valet.

"Great service " Read full review on Expedia 12/11/2007 Vote

9. Check In: VERY friendly front desk staff.

"Nice Place " Read full review on TripAdvisor 10/10/2007 Vote

10. I tried to call front desk but could not get anyone.

"Good hotel. Clean rooms. Nice location. " Read full review on TripAdvisor 6/12/2010 Vote