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Rank
24th
Out of 56

Hotel Nash

Average Daily Rate: NA  
 
Hotel Class:
1120 Collins Avenue
Miami Beach, 33139 View map  
4-Star Hotel Rank: 22 of 34
Average review rating: 3.47
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (42) , MyTravelGuide (53) , Travelocity (6) , TripAdvisor (97)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 12 comments. 
66% wrote positive comments about manager
The following words were used in comments with Manager:
generous (5)   heating (3)   horrible (2)   hotel (10)   management (12)   night (2)    
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1. The manager was very pleasant and apologised but we did not expect this type of disorganisation from a hotel that is supposed to be up market.
"Good Location - shame about the bar and restaurant! " Read full review on TripAdvisor   6/8/2009 Vote      
2. )The manager was very nice and cared a lot about how things were going.
"Enjoyed our stay. Very nice manager. " Read full review on TripAdvisor   6/4/2009 Vote      
3. January was unusually cold, and when the heating in our room died, the manager - before finally moving us to another room with heat - claimed that she was under no obligation to supply a heated room.
"some things perfect, other things very imperfect " Read full review on TripAdvisor   3/5/2010 Vote      
4. I called the hotel and spoke with General Manager Angel Castle, hoping he might only charge us 1/2 price instead.
"A Very Understanding Management Team " Read full review on TripAdvisor   5/18/2009 Vote      
5. When you are on vacation, even if you book through the discounted sites, read the reviews on that hotel first, and if you see LOADS of people complaining - call the site you booked from and speak to a manager/supervisor and tell them you do not want that hotel because of the HORRIBLE reviews on the hotel.
"The worst hotel experience of our life! Bad Cstmr Srvc, Bad Rooms, Horble Beds! " Read full review on TripAdvisor   7/28/2008 Vote      
6. When I finally got to talk to the manager Miguel he told me that even though someone at his hotel had promised to cancel the charge, he was not going to do it because it had been a busy weekend for them.
"Worst hotel and customer service ever " Read full review on TripAdvisor   4/2/2008 Vote      
7. Our booking had been made in September after viewing the hotel on the web and discussing and agreeing on the rooms and rates with the manager who confirmed this in writing.
"Not a pleasant experience at Hotel Nash " Read full review on TripAdvisor   1/15/2008 Vote      
8. So, ok not so good so far, but worse was to come when the general manager who had originally taken our booking, informed us that for the last night of our stay the rate for the Penthouse Suite was being increased by over 100% as we were moving into 'High Season'.
"Not a pleasant experience at Hotel Nash " Read full review on TripAdvisor   1/15/2008 Vote      
9. The General Manager of the property , after apologies for an outrageous situation at our expense (which was humiliating and unnecessary) didn't even bother to follow up.
"Avoid this Place - Brutal treatment to guests " Read full review on TripAdvisor   6/3/2009 Vote      
10. The arrogance of the general manager was beyond belief, especially as collectively we had spent a great deal of money at the hotel.
"Not a pleasant experience at Hotel Nash " Read full review on TripAdvisor   1/15/2008 Vote      
   
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