Marriott Maui Ocean Club, Lahaina, Front Desk

OpinionWell's Blog

Home » United States » Hawaii » Lahaina Hotels » Marriott Maui Ocean Club

OpinionWell
Rank

18th

Out of 91

Marriott Maui Ocean Club	Average Price: $403 Check Rates

Hotel Class:

100 Nohea Kai Drive

Lahaina, 96761 View map

4-Star Hotel Rank: 7 of 12
Average review rating: 4.21

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (1) , TripAdvisor (478) , YahooTravel (29)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (30) balcony (60) bar (68) bath (38) bathroom (76) beach (404) bed (71) breakfast (67) cabana (14) charge (9) check in (35) check out (16) concierge (15) cost (30) deal (19) deck (10) dinner (80) discount (19) fee (20) food (143) front desk (35) hot tub (12) hotel (314) housekeeping (9) laundry (22) lobby (28) location (186) lunch (63) massage (8) money (24) ocean (345) parking (91) pool (525) price (45) rate (15) recommend (62) restaurant (140) room (636) service (115) shower (25) spa (15) staff (179) street (10) suite (56) towel (66) tub (15) valet (25) value (11) view (216) walk (170)

Front desk

Appears in 35 comments.

83% wrote positive comments about front desk

The following words were used in comments with Front desk:
disappoint (3) expectation (2) great (4) helpful (5) new (3) nice (2) problem (2) resort (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. The front desk service is so good and their maintenance department is the best ever.

"Our favorite place in the world. " Read full review on TripAdvisor 2/19/2012 Vote

2. The front desk is really helpful.

"Bliss... " Read full review on TripAdvisor 12/12/2011 Vote

3. The service at the front desk is great.

"Ownership does NOT have privileges " Read full review on TripAdvisor 10/21/2011 Vote

4. Wired internet connection didn't work; my call to the front desk was met with a pretty clear 'that's your problem' response, urging me to call the (800) support line.

"Nice Property / Some Management Issues " Read full review on TripAdvisor 9/18/2011 Vote

5. Aside from a ridiculously early check-out time (10:00 a.m.) and a crazy woman with a funny voice at the front desk, this is a nice place.

"Nice Property / Some Management Issues " Read full review on TripAdvisor 9/18/2011 Vote

6. The front desk clerk was very helpful.

"Paradise Found " Read full review on TripAdvisor 9/6/2010 Vote

7. The front desk was very friendly and said we were more then welcome to hang out at the pool or the beach and that they had an area where we could change into our suits if we wanted to.

"AMAZING!!! " Read full review on TripAdvisor 2/1/2010 Vote

8. The next day the more than accommodating and friendly front desk called to move us up to the fifth floor but our ground floor room was great.

"Great Hotel and Services! " Read full review on TripAdvisor 12/6/2009 Vote

9. It seemed the people who worked for the Marriott (front desk, bellmen, etc) were typical Marriott professionals.

"Nice Room, kinda odd " Read full review on TripAdvisor 10/14/2009 Vote

10. The front desk clerks were helpful with directions and suggestions.

"Amazing! " Read full review on TripAdvisor 6/20/2009 Vote