Sheraton Maui Resort, Lahaina, Service

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Rank

10th

Out of 91

Sheraton Maui Resort	Average Price: $356 Check Rates

Hotel Class:

2605 Kaanapali ParkWay

Lahaina, 96761 View map

4-Star Hotel Rank: 5 of 12
Average review rating: 4.19

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (145) , Travelocity (13) , TripAdvisor (1529) , YahooTravel (79)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (74) balcony (228) bar (415) bathroom (234) beach (1818) bed (306) breakfast (608) cabana (100) charge (155) check in (226) check out (71) complimentary (51) concierge (134) cost (134) deal (119) dinner (262) fee (205) food (704) front desk (295) hotel (2423) housekeeping (89) lobby (179) location (845) lunch (165) manager (78) massage (54) money (145) ocean (958) parking (273) pillow (50) pool (1504) price (359) rate (131) recommend (378) restaurant (652) room (3203) room service (62) service (629) shower (127) shuttle (161) spa (164) staff (783) street (48) suite (161) towel (197) valet (152) value (64) view (1166) walk (599) wireless (58)

Service

Appears in 629 comments.

79% wrote positive comments about service

The following words were used in comments with Service:
excellent (44) food (63) friendly (46) good (76) great (110) guest (28) helpful (26) hotel (83) location (30) nice (26)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Which is expensive but fine, I guess when it's great food with a great service.

"Great snorkeling spot, ok amenities, terrible overpriced food. " Read full review on TripAdvisor 5/15/2012 Vote

2. A lot of things have to be done by guest services which is a big downfall.

"Overpriced " Read full review on TripAdvisor 5/11/2012 Vote

3. I consider one of the best days ever simply hanging out in the cabana, soaking up the sun, being treated to excellent service by the wait staff and cabana boys.

"Feels like home..... " Read full review on TripAdvisor 4/27/2012 Vote

4. The service was very nice.

"Resort not a hotel! " Read full review on TripAdvisor 4/25/2012 Vote

5. I have to thank Ria Turnbull, Westin Account Rep and the staff at the Sheraton for outstanding service, curteous and accurate guidance on food and activities and adding a pampering value to the experience.

"Resort not a hotel! " Read full review on TripAdvisor 4/25/2012 Vote

6. Overall, it's family oriented resorts, good value, but we have seen better resorts in maui, offered better services for the money.

"Great location, good for families with children " Read full review on TripAdvisor 4/20/2012 Vote

7. I was happy with the service and the beauty of the Maui Sheridan.

"Relax and Enjoy! " Read full review on TripAdvisor 4/12/2012 Vote

8. Service was great, food was good.

"Sheraton Maui kaanapalli beach " Read full review on TripAdvisor 4/12/2012 Vote

9. And other than the breakfast buffet, we found service to be very good.

"Very Nice Starwood Stay " Read full review on TripAdvisor 4/11/2012 Vote

10. The service here is great.

"Sheraton Maui " Read full review on TripAdvisor 4/7/2012 Vote