Sheraton Maui Resort, Lahaina, Concierge

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Rank

10th

Out of 91

Sheraton Maui Resort	Average Price: $356 Check Rates

Hotel Class:

2605 Kaanapali ParkWay

Lahaina, 96761 View map

4-Star Hotel Rank: 5 of 12
Average review rating: 4.19

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (145) , Travelocity (13) , TripAdvisor (1529) , YahooTravel (79)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (74) balcony (228) bar (415) bathroom (234) beach (1818) bed (306) breakfast (608) cabana (100) charge (155) check in (226) check out (71) complimentary (51) concierge (134) cost (134) deal (119) dinner (262) fee (205) food (704) front desk (295) hotel (2423) housekeeping (89) lobby (179) location (845) lunch (165) manager (78) massage (54) money (145) ocean (958) parking (273) pillow (50) pool (1504) price (359) rate (131) recommend (378) restaurant (652) room (3203) room service (62) service (629) shower (127) shuttle (161) spa (164) staff (783) street (48) suite (161) towel (197) valet (152) value (64) view (1166) walk (599) wireless (58)

Concierge

Appears in 134 comments.

95% wrote positive comments about concierge

The following words were used in comments with Concierge:
excellent (11) friendly (18) good (14) great (13) helpful (39) hotel (17) nice (12) recommend (10)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The concierge was good but we did have to 'chase him down' to firm up our tickets for the sunset dinner cruise (Recommend: 'Teralani' cruises.

"Truly Paradise! " Read full review on TripAdvisor 5/12/2012 Vote

2. Concierges were knowledgeable and helpful.

"Beautiful Property " Read full review on TripAdvisor 3/23/2012 Vote

3. Concierge staff was superb and can find anything your heart desires.

"Ah Peace! " Read full review on TripAdvisor 1/28/2012 Vote

4. The concierge desk staff were efficient and nice when booking a tour we wanted.

"Disappointing " Read full review on TripAdvisor 12/26/2011 Vote

5. The concierge was helpful in suggesting places/events/etc.

"great choice for anyone visiting Maui " Read full review on TripAdvisor 12/19/2011 Vote

6. The front desk staff were not very friendly but the concierge was helpful.

"Old hotel on great beach in need of major upgrades - not sure how this is a four star hotel " Read full review on TripAdvisor 10/24/2011 Vote

7. Wanted to stay just at Sheraton Waikiki, so asked the concierge to help me with this.

"GREAT LOCATION-THAT'S IT " Read full review on TripAdvisor 10/4/2011 Vote

8. As I mentioned the location is this place's only saving grace, along with Monica at the concierge desk who helped us schedule our honeymoon activities with the money we received though our honeymoon registry with Starwood.

"Location is the Sheraton's only saving grace " Read full review on TripAdvisor 10/3/2011 Vote

9. The service was excellent, as the concierge in the lobby helped us book a tour that went to Haleakala to see the sunrise.

"Great Hotel with Amazing Location " Read full review on TripAdvisor 9/22/2011 Vote

10. The hotel concierge was very helpful and made reservations for us.

"Nice hotel in a great location! " Read full review on TripAdvisor 9/12/2011 Vote