Kauai Marriott Resort and Beach Club, Lihue, Service

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Rank

3rd

Out of 13

Kauai Marriott Resort and Beach Club	Average Price: $309 Check Rates

Hotel Class:

3610 Rice Street Kalapaki Bch

Lihue, 96766 View map

4-Star Hotel Rank: 1 of 1
Average review rating: 3.99

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (70) , TripAdvisor (542) , YahooTravel (57)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (20) balcony (48) bar (83) bath (17) bathroom (63) beach (517) bed (99) breakfast (107) charge (27) check in (57) concierge (22) cost (27) deal (37) deck (14) decor (14) dinner (68) discount (14) food (194) front desk (52) hot tub (37) hotel (644) housekeeping (18) lobby (31) location (165) lunch (39) manager (14) money (31) ocean (167) parking (73) patio (15) pool (558) price (76) rate (31) recommend (93) restaurant (190) room (805) room service (18) service (159) shower (25) shuttle (24) spa (20) staff (171) street (17) suite (24) towel (26) tub (12) valet (33) value (17) view (276) walk (77)

Service

Appears in 159 comments.

70% wrote positive comments about service

The following words were used in comments with Service:
excellent (15) expectation (6) food (34) friendly (12) good (25) great (29) hotel (22) location (9) night (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. They're doing painting & construction right now, so it can be loud, but overall the place is beautiful, with excellent service all the way around.

"Beautiful, beautiful, beautiful! All you could want in a hotel...really! " Read full review on TripAdvisor 2/4/2010 Vote

2. From check-in to check-out, each day brought a new low in the quality of service and the quality of the visit.

"Worst Marriott experience! " Read full review on TripAdvisor 2/4/2010 Vote

3. Along with that there are two very nice and challenging golf courses adjacent to the property, As always the Marriot rooms are kept up to date and the service is good.

"We always enjoy our stay here!! " Read full review on TripAdvisor 1/28/2010 Vote

4. Pool-side bar food, drinks, and service were excellent.

"Perfect ... we'll be back! " Read full review on TripAdvisor 1/16/2010 Vote

5. Food quality was good as well as the hotel services.

"Loved our time in Kauai and would go back to the same hotel! " Read full review on Expedia 1/13/2010 Vote

6. The service was impecable and the accomodations just fabulous.

"Amazing Hotel " Read full review on TripAdvisor 1/10/2010 Vote

7. Pool was beautiful, the beach was amazing, and the staff, service, and food was great too.

"Loved it! " Read full review on TripAdvisor 1/6/2010 Vote

8. The service was great, one evening we wanted to watch a Christmas movie on DVD we had brought with us.

"Great Hotel " Read full review on TripAdvisor 12/31/2009 Vote

9. I phoned down to request a video cable to connect my laptop to the TV, not 5 minutes after I called, a man from service knocked on the door with a brand new DVD player still in it's box for us to borrow.

"Great Hotel " Read full review on TripAdvisor 12/31/2009 Vote

10. The staff and service were impeccable (with one glaring exception).

"Very close to perfect, but not quite there " Read full review on TripAdvisor 12/9/2009 Vote